Tim Parsons Posted November 24, 2021 Posted November 24, 2021 Affinity Photo 1.10.4.1198 running in Windows10 with 32GB will cause general I/O and print failures IF: A USB thumb drive runs out of space. I save lots of my work to a USB thumb drive and if the USB thumb drive runs out of space you'll get the error that the drive ran out of space. Problem is when it does that you can redirect the save to another drive and it still gives the same error. Also it messes with the printer too. The printer (Canon MG3222) will no longer print and print jobs don't queue up. (print jobs are coming Chrome web browser) The fix is to lose your work and close Affinity Photo and restart it. The print jobs can then be performed and AP will now save files to another drive. Quote
RobWu Posted November 24, 2021 Posted November 24, 2021 Is there -ANY- reason to work like this? Would a regular HD not better suited? I like USB sticks, but not for active usage like yours. ;) Quote Windows 11 - 23H2 ⊕ ASUS PRIME X670E-Pro ⊕ AMD Ryzen 9-7900X ⊕ Arctic Liquid Cooler II ⊕ 64GB RAM ⊕ OS SSD Samsung 980Pro 2Tb ⊕ Cache SSD Samsung 870 EVO 1Tb ⊕ Video HD WD Blue 4Tb ⊕ Geforce RTX 3060 12Gb ⊕ BenQ SW270C ⊕ Dell U2412M ⊕ Affinity Photo 2.5.5 ⊕ Affinity Designer 2.5.5 ⊕ Affinity Publisher 2.5.5
Tim Parsons Posted November 24, 2021 Author Posted November 24, 2021 8 hours ago, RobWu said: Is there -ANY- reason to work like this? Would a regular HD not better suited? I like USB sticks, but not for active usage like yours. Yes - working a hybrid work at home in the office work week. And the thumb drives are easy to transport. I do log-in into the office server each night to transfer the files for safe keeping, but I lost track of how much space was left on the thumb drive. The affinity format isn't exactly a compressed format. Quote
Staff Callum Posted November 25, 2021 Staff Posted November 25, 2021 Hi Tim, I'm in the process of testing this but it looks like it may take some time, I don't want you to think this thread has been missed or forgotten I should have some more info for you by the start of next week at the latest. Thanks C Quote Please tag me using @ in your reply so I can be sure to respond ASAP.
Tim Parsons Posted November 25, 2021 Author Posted November 25, 2021 5 hours ago, Callum said: Hi Tim, I'm in the process of testing this but it looks like it may take some time, I don't want you to think this thread has been missed or forgotten I should have some more info for you by the start of next week at the latest. Thanks C No worries. I'm sure it's not something that would happen often or even be checked against in a beta. Of note it not only effected the printer but it caused errors in other programs saving to that drive as well even though there was plenty of space for a 384KB 3D object file that ended up being corrupted. Quote
NotMyFault Posted November 28, 2021 Posted November 28, 2021 It has been reported repeatedly since years to not use external drives to save Affinity files directly from the app, otherwise the chances of getting corrupt files are too high. Even if Affinity rates this as bug and promise to get it fixed, to avoid data loss the best practice is to always save on internal (non removable) SDD/HDD. Once saved, you can copy to cloud, NAS, external drives etc. Ali 1 Quote Mac mini M1 A2348 | MBP M3 Windows 11 - AMD Ryzen 9 5900x - 32 GB RAM - Nvidia GTX 1080 LG34WK950U-W, calibrated to DCI-P3 with LG Calibration Studio / Spider 5 | Dell 27“ 4K iPad Air Gen 5 (2022) A2589 Special interest into procedural texture filter, edit alpha channel, RGB/16 and RGB/32 color formats, stacking, finding root causes for misbehaving files, finding creative solutions for unsolvable tasks, finding bugs in Apps. I use iPad screenshots and videos even in the Desktop section of the forum when I expect no relevant difference.
Old Bruce Posted November 28, 2021 Posted November 28, 2021 1 hour ago, NotMyFault said: It has been reported repeatedly since years to not use external drives to save Affinity files directly from the app, otherwise the chances of getting corrupt files are too high. No, not external drives, but Networked drives, the various Cloud options as well. External (cable connected) drives are fine with the caveat that thumb drives and SD cards should not be trusted. Quote Mac Pro (Late 2013) Mac OS 12.7.6 Affinity Designer 2.5.7 | Affinity Photo 2.5.7 | Affinity Publisher 2.5.7 | Beta versions as they appear. I have never mastered color management, period, so I cannot help with that.
NotMyFault Posted November 28, 2021 Posted November 28, 2021 (edited) 55 minutes ago, Old Bruce said: No, not external drives, but Networked drives, the various Cloud options as well. External (cable connected) drives are fine with the caveat that thumb drives and SD cards should not be trusted. Interesting statement in this thread where we discuss data loss related to USB drives, and the report i linked above says: On 11/17/2021 at 12:37 PM, PJR9 said: 2 days ago, I working on Affinity Photo and I usually save the file in an external hard drive. I open the file again today and Affinity Photo said it was corrupte Even if the root causes for data loss are slightly different for NAS / cloud sync / external drives. There are far too many reports for every of these storage types. And the advise i gave (not invented by me) helps to avoid many cases of data loss. The only option to drastically lower risk of data loss would be Affinity apps to do a thorough read-after-write check (meaning after having saved a file, request "file system flush", read file again in a separate document window and check consistency. If it fails to open correctly, provide emergency method to save file again (e.g. not requiring temporary free space on system drive, allow to attach another external drive with free space, not using GPU to eliminate risk of OpenCL / Metal issues, ...) Edited November 28, 2021 by NotMyFault Quote Mac mini M1 A2348 | MBP M3 Windows 11 - AMD Ryzen 9 5900x - 32 GB RAM - Nvidia GTX 1080 LG34WK950U-W, calibrated to DCI-P3 with LG Calibration Studio / Spider 5 | Dell 27“ 4K iPad Air Gen 5 (2022) A2589 Special interest into procedural texture filter, edit alpha channel, RGB/16 and RGB/32 color formats, stacking, finding root causes for misbehaving files, finding creative solutions for unsolvable tasks, finding bugs in Apps. I use iPad screenshots and videos even in the Desktop section of the forum when I expect no relevant difference.
Tim Parsons Posted November 28, 2021 Author Posted November 28, 2021 Well saving to USB drives is a an everyday occurrence for a lot of people and no other application I use has issues with it. If this issue has been reported repeatedly it seems that they must be aware of the issue and the expectation would be at some point they correct it. I have since upgraded my USB drive to a larger size so running out of space should be mitigated. I agree that saving to internal drive is most likely best, but as I mentioned earlier working a hybrid work situation working from a portable drive makes a lot of sense and it has worked out just fine until this point of running out of space on the drive. Quote
Staff Callum Posted November 30, 2021 Staff Posted November 30, 2021 Hi Tim, when I try this here by filling up a USB stick then trying to re save my document I get the initial failed to save message but the app still lets me save to other locations. When you try to save to a different location which location do you chose? If possible could you provide a screen recording demonstrating this issue? Quote Please tag me using @ in your reply so I can be sure to respond ASAP.
Tim Parsons Posted December 5, 2021 Author Posted December 5, 2021 Like I said above my issue has been resolved with the purchase of a larger thumb drive. 😀 Just make a note of the issue and relay it to the devs. 😃 Thanks Quote
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