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Posted

Hi!

I enabled smart objects in the preferences of Affinity Designer and Affinity Photo in order to work on pre-purchased PSD mockups. The mockups seem to import/open correctly, but the design doesn't show. When I double-click, I can see and adjust/redo the design, but I still don't have a visual on it.

How can I change that?

Thank you!

AD Preferences.png

AD Layers view.png

Posted
8 minutes ago, Myriam said:

Is there a way to disable the scripts or a way to see if a mockup uses them?

I don't think the script can be turned off, if it could be you would have a not finished image. The only way to know if a PSD has a script is to ask the site or person to start including this information. 

Mac Pro (Late 2013) Mac OS 12.7.6 
Affinity Designer 2.5.7 | Affinity Photo 2.5.7 | Affinity Publisher 2.5.7 | Beta versions as they appear.

I have never mastered color management, period, so I cannot help with that.

Posted

Thank you. Sounds like a lot of trial and error to figure it out and spending money on files I might not be able to use. 

Does anybody know if there is a solution planned by Affinity for the future?

  • Staff
Posted

Hi @Myriam,
Welcome to Affinity Forums :)
Do you mind uploading the PSD file shown in your second screenshot? I would like to take a look if possible. Here's an upload link you can use to send it directly to us.
PSD is proprietary/closed format for which there isn't full documentation. Reverse engineering it takes a lot of time and effort and Adobe can always change it as we move forward. It's a risky/moving target that usually doesn't worth pursuing. With that said, we are continuously trying to improve our PSD import/export routines.
Thanks.

  • Staff
Posted

Hi Myriam,
Thank you for the files. There's a couple of issues which are preventing them from being rendered properly. I'm logging and updating/bumping the issues (one is already logged/known) so this can be looked at. You can still work around the limitations/issues adjusting a few settings and structuring the layers in a different way. I will contact you later via PM to help you with this. Thanks for reporting it.

Posted

Hi MEB,

Thank you for looking into this and hopefully integrating a solution for future uses. 
I was able to work around those files for now, thanks again for all your help!

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