hkartte Posted November 18, 2021 Posted November 18, 2021 It crashes when opening projects and even when creating new ones. It opens or starts a new project - then about 3 seconds later it simply closes and crashes. I had not updated it when it started. However, I just updated now, as well as restarting my laptop it to see if that was the issue - but it's still doing it! It was working fine yesterday. Please help. I really need AP. Thanks Quote
Staff stokerg Posted November 19, 2021 Staff Posted November 19, 2021 Hi @hkartte, Can you open Publisher, don't start a new document and close the Welcome screen and then click Edit>Preferences>Performance and disable openCL at the bottom of this window, then restart Publisher and try opening a document or starting a new one. Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.