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Posted

It crashes when opening projects and even when creating new ones. It opens or starts a new project - then about 3 seconds later it simply closes and crashes. 

I had not updated it when it started. However, I just updated now, as well as restarting my laptop it to see if that was the issue  - but it's still doing it! It was working fine yesterday. 

Please help. I really need AP.

Thanks

  • Staff
Posted

Hi @hkartte,

Can you open Publisher, don't start a new document and close the Welcome screen and then click Edit>Preferences>Performance and disable openCL at the bottom of this window, then restart Publisher and try opening a document or starting a new one. 

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