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Posted

After upgrading to Windows 11, when I copy anything to the clipboard in Photo the menus will not stay open and the computer fights with me to do anything. Eventually, I can get to command prompt or system menu to clear the clipboard. Once the clipboard is cleared the computer & Photo work just fine. I've attached a short video of the problem. In the video I first show that the menus are working just fine. Then I copy a section of the picture. Then all the menus will not work / stay open. Eventually off screen I clear the clipboard in Windows and everything is fine.

Posted

Try Ctrl+C and Ctrl+V.

Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.5.7.2948 (Retail)
Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 24H2, Build 26100.2605.
Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 24H2, Build 26100.2605.
Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130.

Posted

In addition to the advice above, you cannot copy a portion of an Image layer in the way you are doing it.
Image layers need to be Rasterised before you use the Selection tools on them because they are not ‘fixed’ to the pixels of the document.
If you try and select a portion of an Image layer and copy/paste it you will simply get a duplicate of the whole Image layer.

Posted

It would be interesting to see, if rasterizing and then copying part of the image changes the behavior - that is, whether it depends on the size or type of object being copied to the clipboard.
In any case, this behavior is a mistake, it will only be interesting on whose side it is. Given that the affected to behavior of the menu, which is implemented and controlled at the OS level, I would assume that this will be one of the many birth pains of the new system.

Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.5.7.2948 (Retail)
Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 24H2, Build 26100.2605.
Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 24H2, Build 26100.2605.
Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130.

Posted

I've also got the (almost) same issue, not only in Photo but also in Designer and Publisher. As soon as I copy any complex object (aka not text), my taskbar and programs like the task manager start to flicker like crazy. As soon as I clear the clipboard, or copy something simple like text, it's fine again. I couldn't reproduce that the menus also flicker this time, but I also had it that even in things like Chrome the entire window was refreshing, making it impossible to even type something into the address bar. 

I'm using Affinity Publisher v1.10.4.1198 on Windows 11 21H2 (Build 22000.318), with an Ryzen 7 3700X and an Radeon RX 5700 XT (Driver v21.11.1).

Posted

Hi @dsems & @Lewin Steiner,

Welcome to the Affinity Forums :)

I've tried this here using Windows 11 and unfortunately I'm unable to replicate either of the bugs reported.

Firstly, I'd recommend making sure that Windows 11 is fully updated and also that your GPU drivers are fully up to date.

Can you please confirm for me:

Are you using Windows Clipboard History?
Do you have 'sync Clipboard across devices' enabled?
Are you running any other clipboard management tools?
Do you have Hardware Acceleration enabled within Affinity? (Edit > Preferences > Performance)

Many thanks in advance!

Posted (edited)

I have all updates installed, for Windows and my GPU driver.

Are you using Windows Clipboard History? No
Do you have 'sync Clipboard across devices' enabled? No
Are you running any other clipboard management tools? No (as far as I know)
Do you have Hardware Acceleration enabled within Affinity? No (this is actually not possible on my system, it complains that my system is unsupported, probably a bug)

Publisher_2021-11-16_12-45-10.png.00a26361ab214e1353a1fc34954065af.png

 

Something that may be good to know: The flashing persists even when I close Affinity. It only disappears when I change or clear the clipboard contents. So it might be a bug in Windows that is triggered by specific clipboard data.

Edited by Lewin Steiner
Additional details
Posted

No problem at all here using Windows 11 with HA on and using Windows clipboard history. Latest nVidia Studio drivers

-- Window 11 - 32 gb - Intel I7 - 8700 - NVIDIA GeForce GTX 1060
-- iPad Pro 2020 - 12,9 - 256 gb - Apple Pencil 2 -- iPad 9th gen 256 gb - Apple Pencil 1
-- Macbook Air 15" - Mac mini M2-Pro - 16 gb

Posted

Thanks for confirming that for me @Lewin Steiner, I've tried this on 3 separate systems here running Windows 11 and I'm still not seeing this issue.

On 11/15/2021 at 3:49 PM, Lewin Steiner said:

Windows 11 21H2 (Build 22000.318), with an Ryzen 7 3700X and an Radeon RX 5700 XT

4 hours ago, Lewin Steiner said:

Something that may be good to know: The flashing persists even when I close Affinity. It only disappears when I change or clear the clipboard contents. So it might be a bug in Windows that is triggered by specific clipboard data.

As I understand it, this latest Windows update included bug fixes for AMD drivers which weren't performing correctly within Windows - I suspect as part of that update this has changed something affecting your taskbar - as this isn't anything that affinity controls or directly accesses.

However I'll still be sure to report this to our Windows developers, to see if there's anything we can do to improve this behaviour :)

4 hours ago, Lewin Steiner said:

Do you have Hardware Acceleration enabled within Affinity? No (this is actually not possible on my system, it complains that my system is unsupported, probably a bug)

Publisher_2021-11-16_12-45-10.png.00a26361ab214e1353a1fc34954065af.png

I can confirm that unfortunately this isn't a bug with the Affinity app, unfortunately there is a known AMD issue with hardware acceleration within the driver that means we've had to disable GPU acceleration for AMD RX5000 and above cards, whilst we wait for a fix from AMD. More info regarding this can be found in our FAQ here - 

I hope this helps :)

Posted

In response to some of the comments. 

1. I've tried the copy and paste keyboard shortcuts - same thing. BTW...I just used the menu to show that I was in fact copying data for the video.

2. I understand about the rasterization copy vs image copy that is discussed by @GarryP. I've attached a new video in which I copy a pixel layer. Same behavior.

3. I'm going to update the NVIDIA Drivers now...I will post after with update.

Are you using Windows Clipboard History? NO
Do you have 'sync Clipboard across devices' enabled? NO
Are you running any other clipboard management tools? NO
Do you have Hardware Acceleration enabled within Affinity? (Edit > Preferences > Performance) YES

Here are my Preferences (64GB RAM, i7-10700K, NVIDIA GeForce GTX 1650 SUPER):

Photo_ARBrqbSETB.png.2fd84729102443b07269829d5b69c06b.png

Posted (edited)
  1. Updated to latest NVIDIA Studio Driver 472.47. Same behavior.
  2. Tried to copy photo from Word to Photo. Copies, but then when I go into Photo and copy it starts the erratic behavior. See new video.
  3. I try to clear clipboard. Couldn't easily clear then eventually do.
  4. I then copy again. Same erratic behavior.
  5. I clear Clipboard - all good on menus. 

ALSO tried in Designer & Publisher. Same erratic behavior on copy of anything more than text. Other Windows programs (e.g. Office) do not have this issue.

Edition    Windows 11 Pro
Version    21H2
Installed on    ‎11/‎4/‎2021
OS build    22000.318
Experience    Windows Feature Experience Pack 1000.22000.318.0

See new video.

Edited by dsems
Added System Specs & Info
Posted

I've reverted back to Windows 10 and things are working as expected. I'm going to hold off on moving to Windows 11 until other people have worked out these type of issues.

Posted

Many thanks for letting us know, I'll continue to keep my eye out for any similar reports - however I'm still currently unable to replicate this on both of the Windows 11 machines I have access to.

Just to confirm, do you have any of the following installed? ASUS Sonic / ASUS GPU Tweak III / MSI Nahimic?

Please note you may only see 'Nahimic' as a running service, rather than an installed application as outlined here - https://linuxpip.org/nahimic-service-explained/

  • 2 months later...
Posted

This may happen when the Copy as SVG option is disabled.
I saw a user complaining flashing taskbar problem.
They say it does not happen when the Copy as SVG option is enabled.

  • 2 months later...
Posted

I have this bug in my environment.
The virtual key 255 is looping every second.
The loop continues even after I quit Affinity.

Posted

Hi @ToooN,

Thanks for the recording provided!

This has been raised in the below thread also - 

Affinity have no control over the Taskbar section of Windows, and as confirmed in the above post, there are many reports of Windows 11 users experiencing the same issue since updating, who are not using the Affinity suite.

I'd recommend contacting Microsoft Support regarding this, as they should be able to assist further :)

Posted (edited)

@ashf 
Thank you ashf. [Enable the Copy as SVG Option] solves the problem.
In the YouTube video, I wrote "solved" in Japanese, but forgot to write it in English.

@Dan C
Is it really a problem on the Windows11 side?
Why does turning on the "Enable copy as SVG option" fix it?

Edited by ToooN
Posted
20 hours ago, ToooN said:

The loop continues even after I quit Affinity.

11 hours ago, ToooN said:

Is it really a problem on the Windows11 side?

If the Affinity app is closed and the issue continues, then Windows certainly seems to be at fault here - as mentioned this isn't only affecting the Affinity applications on Windows 11 and appears to be due to how Microsoft handle the clipboard data, which is likely why copying as SVG stops the issue from occurring.

  • 2 months later...
Posted

Hey guys. I've also experience this issue on Windows 11. Specifically, I first came across it while using Clip Studio Paint, and then replicated it in Affinity Photo. I think its safe to say this is a bug in Windows 11, and not with any of the other mentioned programs

  • 2 months later...
Posted

I can confirm that I am having this same issue with Windows 11 build 10.0.22000 Build 22000.

It would be nice to hear from a Affinity developer if this is a conflict regarding their data or if it is a Window 11 issue.

I have another computer with Windows 11 Preview builds and this issue does not occur.

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