JuniperB80 Posted November 14, 2021 Posted November 14, 2021 I am having similar issues on my Mac Pro OSX Mojave Version 10.14.6 I updated my Affinity Photo to the latest version 1.10.4 and now I can't use it. I click on the dropdown menu without a file open - no problem. I open a file that I was working on previously and then the dropdown menus are multi coloured and illegible. They're pixelated and shifting around, then my screen starts glitching and I have to force quit the software. It's happening with Photo and Publisher won't open a new file, I haven't updated it. Designer doesn't have any issues and I also have not updated it yet. I am a graphic designer and so I have clients waiting on work I can't complete. I would love to have a fix for this issue before I lose my only source of income. Kind Regards Juniper samtenpaOG 1 Quote
Staff MEB Posted November 15, 2021 Staff Posted November 15, 2021 Hi @JuniperB80, Welcome to Affinity Forums Can you please install Affinity Photo Customer Beta 1.10.5.270 and let us know if you are still experiencing these issues? Thank you. Quote A Guide to Learning Affinity Software
George HB Posted November 25, 2021 Posted November 25, 2021 The issue about the pixelated glitches on the top of the desktop is also mine. I downloaded and installed the Beta version suggested above, but it had no effect on the glitch. I attempted to open the same file I tried to open when I first found the problem. I use a mid-2012 MBP. I did all the things I could think of, including reinstalling the OS (Mojave). I trashed the first install of Affinity Photo, then reinstalled it from the .dmg file I'd saved from the original install a couple years ago. Any ideas? Mojave is worked well. This is the first pro lem. Thanks, George Quote
Luckley Posted November 25, 2021 Posted November 25, 2021 Same issue here using the latest version of Affinity Photo 1.10.4 on a MacBook Pro (Retina, 15-inch, Early 2013). Mojave 10.14.6. Any news on that topic? Thanks, Luckley Quote
Staff MEB Posted November 25, 2021 Staff Posted November 25, 2021 Hi @Luckley, Welcome to Affinity Forums Can you please download/install the latest Affinity Photo Customer Beta 1.10.5.270 from here. Hopefully it will fix these issues for you. Keep the retail version installed - the next update will include the fixes in the Beta and make it "functional" again. Let us know if you still experience these issues. NOTE: The Retail and Beta are independent from each other so you can have both installed at the same time. Quote A Guide to Learning Affinity Software
Luckley Posted December 6, 2021 Posted December 6, 2021 On 11/25/2021 at 11:36 AM, Luckley said: Same issue here using the latest version of Affinity Photo 1.10.4 on a MacBook Pro (Retina, 15-inch, Early 2013). Mojave 10.14.6. Any news on that topic? Thanks, Luckley Solved for me! Go into Preferences > Performance > Metal compute turn off and also change the Renderer to OpenGL and restart the app. Quote
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