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Version 1.10.4 is unstable and freezes


Max Hoppe

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I am using Windows 11

When I first started using Affinity Photo it was a pleasure to use, but 1.10.4 is absolute rubbish.

While processing with the adjustment layers it keeps on freezing and I have to close the programme.

The result is that I lose my work as it is not always recovered.

To avoid this I now try and save every few seconds, which is not ideal. 

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1 hour ago, Max Hoppe said:

I am using Windows 11

When I first started using Affinity Photo it was a pleasure to use, but 1.10.4 is absolute rubbish.

While processing with the adjustment layers it keeps on freezing and I have to close the programme.

The result is that I lose my work as it is not always recovered.

To avoid this I now try and save every few seconds, which is not ideal. 

I recomment you to deactivate the hardware acceleration in APh. Go to Edit -> Preferences -> Performance.

AMD Ryzen 7 5700X | INTEL Arc A770 LE 16 GB  | 32 GB DDR4 3200MHz | Windows 11 Pro 23H2 (22631.3296)
AMD A10-9600P | dGPU R7 M340 (2 GB)  | 8 GB DDR4 2133 MHz | Windows 10 Home 22H2 (1945.3803) 

Affinity Suite V 2.4 & Beta 2.(latest)
Better translations with: https://www.deepl.com/translator  
Interested in a robust (selfhosted) PDF Solution? Have a look at Stirling PDF

Life is too short to have meaningless discussions!

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During normal operation I still treat hardware acceleration as a test feature. It is still too unreliable. It's all probably because there are lots of combinations of hardware and graphics cards. But somehow this hardware acceleration still looks like a test version. Problems are far too frequent... I'm guessing the plans are ambitious, but it seems the number of combinations of hardware, graphics cards and drivers is too many to be easily done. On the other hand - acceleration in my DxO PhotoLab works great though. In DxO, however, it is used in narrower range.

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10 hours ago, Komatös said:

I recomment you to deactivate the hardware acceleration in APh. Go to Edit -> Preferences -> Performance.

Thanks! I had exactly the same problem and disabling hardware acceleration solved it.

I installed Affinity Photo on a new desktop computer running Win 11 Friday. The Win 10 laptop I had been using was no problem, just slow as blazes.

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15 hours ago, komtur said:

During normal operation I still treat hardware acceleration as a test feature. It is still too unreliable. It's all probably because there are lots of combinations of hardware and graphics cards. But somehow this hardware acceleration still looks like a test version. Problems are far too frequent... I'm guessing the plans are ambitious, but it seems the number of combinations of hardware, graphics cards and drivers is too many to be easily done. On the other hand - acceleration in my DxO PhotoLab works great though. In DxO, however, it is used in narrower range.

Serif uses OpenCL, if possible, not only for image-manipulating operations, but also, among other things, for the high-resolution display of parts of the user interface; and this is probably where the breaking point will be.

Possibly timing problems that arise during data exchange between RAM, CPU or/and GPU. Best example: OCL with AMD RX 5xxx/6xxx GPUs!

AMD Ryzen 7 5700X | INTEL Arc A770 LE 16 GB  | 32 GB DDR4 3200MHz | Windows 11 Pro 23H2 (22631.3296)
AMD A10-9600P | dGPU R7 M340 (2 GB)  | 8 GB DDR4 2133 MHz | Windows 10 Home 22H2 (1945.3803) 

Affinity Suite V 2.4 & Beta 2.(latest)
Better translations with: https://www.deepl.com/translator  
Interested in a robust (selfhosted) PDF Solution? Have a look at Stirling PDF

Life is too short to have meaningless discussions!

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