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Posted

Hey Folks,

since Affinity Photo 1.10. i have a lot of force close errors, it happens on different situation:
-  copy a layer
- add a mask
- refine a mask
etc.

It doesnt matter if the hardware-acceleration is on or off. Any suggestions?

My PC is a HP Workstation (i5 - 32 GB RAM, NVIDIA Graphic chip with 2GB RAM, OS is Windows 11). 

Thx in advance

Posted

Since installing 1.10.4.1198 I'm having exactly the same problem on my HP Pavillion Intel(R) Core(TM) i7-10700T CPU  2.00GHz   1.99 GHz on Win 10, updating to the latest graphics drivers only made matters worse, no it just freezes but won't shut down the app.

  • Staff
Posted

Hi @RomanHammer,

As @RichardMHhas mentioned, a clean install of your graphics card drivers would be a good place to start with this.

 

Hello @Simon DWand Welcome to the Forums,

Can you try opening Affinity and click Edit>Preferences>Performance and at the bottom of this window is an option for OpenCL, if that's ticked, untick and close Preferences and you'll be asked to restart Affinity.  Once restarted, try using the app again and let me know the results.

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