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Cannot export work from Photo / Designer after updating to MacOS Monterey


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I've updated my Macbook Pro to Monterey and since then I cannot export my work from neither Photo nor Designer.

When I go to File > Export, a dialog box opens but when I select my export options and click Export button, dialog box disappears and nothing happens. Usually I'm prompted to select file location to which I want to export.

Is this happening to other users as well or is it just me?

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Welcome to the Serif Affinity forums.

From the FAQ:

For Photo, you might try the newly released 1.10.5 beta, which has some improvements in this area:

 

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.3, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.3.1

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  • 1 month later...

In addition to sluggish behavior with color menus when I am working with gradients or color overlays, I am now also experiencing sluggish behavior when I use the selection brush tool -- it was working beautifully and quickly until now -- sluggish is the most appropriate word, although it almost doesn't work at all -- so  I'm assuming from what I'm reading here that the problem must be  related to Monterey. But what seems  odd is that these problems didn't manifest themselves immediately after I upgraded to Monterey.  So you would advise downloading that beta update, since auto updates aren't available yet? 

 

Edited by CH Trippe
Wanted to add something.
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So I went to the App Store and did a search, fairly thorough I thought,  but couldn't find any Affinity Photo Customer Beta update. Got "No Results" when I typed it into the search field.  I only updated to Monterey about a month ago, so I guess  I'm getting in a little late on this conversation. So where do I find the fix?  

 

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9 minutes ago, CH Trippe said:

So I went to the App Store and did a search, fairly thorough I thought,  but couldn't find any Affinity Photo Customer Beta update.

The betas are not in the App Store, they are from Serif/Affinity. They also do not have updates per se.

Mac Pro (Late 2013) Mac OS 12.7.2 
Affinity Designer 2.3.1 | Affinity Photo 2.3.1 | Affinity Publisher 2.3.1 | Beta versions as they appear.

I have never mastered color management, period, so I cannot help with that.

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Thank you, Bruce. Obviously I misread/misunderstood.  So, sigh,  I guess I'll be  waiting until Apple fixes the bug in Monterey, which surely they will have to do pretty soon, since it appears that  this problem is affecting quite a few dedicated Affinity users.   But apparently not everyone is experiencing the same kinds of issues. While I am experiencing lags with certain tools, I am still able to export images -- so far!  ( I always export a jpeg to store in Photos, for safe-keeping as it were,  and keep the duplicate Affinity file active so I can make layer changes as needed). 

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