Andrew Buckle Posted November 2, 2021 Share Posted November 2, 2021 Affinity Photo was fairly fast before Monterey on my M1, now it takes a lot longer to start up as well as the spinning wheel quite often appearing now, quite a few tasks without any real heavy load and the spinning wheel appears. Not unusable but just not great. When I first got my M1, Affinity Photo native was super fast ... now it is not in such a great state. Perhaps some caches etc need to be cleared or something ?? A fresh start or install ? Quote Link to comment Share on other sites More sharing options...
Staff James Ritson Posted November 3, 2021 Staff Share Posted November 3, 2021 @Andrew Buckle thanks for your post, the general lagginess and delay is due to something macOS Monterey has introduced that impacts the way we load certain UI elements. Do you have the Channels panel visible in the bottom right? If so, try switching to another panel such as Navigator and you should find that some of the hitching and lagginess disappears. Unfortunately, startup time will be impacted, and opening certain dialogs (e.g. Crop Tool presets, Fill and Stroke colour dialogs, macro libraries) will have a delay. We are trying to work towards a resolution by communicating this with Apple—apologies that we don't have more news at this point. metawops, PixelGlow and Chris B 3 Quote Product Expert (Affinity Photo) & Product Expert Team Leader @JamesR_Affinity for tutorial sneak peeks and more Official Affinity Photo tutorials Link to comment Share on other sites More sharing options...
Andrew Buckle Posted November 6, 2021 Author Share Posted November 6, 2021 Will try that. Is there a quick way to close all the panels in one go ?? (I would love to see that feature as at the moment I have to go around closing each panel in turn). I have just closed all the panels and restarted AP, the spinning did initially appear and then I displayed the navigator panel and now I don't get it (not so far) so it seems to appear to be panel related. Thank you for the response, hopefully that resolves it for now. On the M1 it has been very fast (though startup is a little slower now) but after the change to Monterey this did become an issue for me, especially doing video tutorials where I had to abandon the recordings Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted November 6, 2021 Share Posted November 6, 2021 2 hours ago, Andrew Buckle said: Will try that. Is there a quick way to close all the panels in one go ?? (I would love to see that feature as at the moment I have to go around closing each panel in turn). Perhaps View > Studio > Hide Studio? The default shortcut on Windows is Ctrl+Shift+H. Probably Cmd+Shift+H on Mac, but the menu will show you. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
wezlo Posted November 9, 2021 Share Posted November 9, 2021 The color picker delay is VERY frustrating. I'm sorry Monterey is triggering this for you all, I hope you're able to fix it without much trouble. Andrew Buckle 1 Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted November 9, 2021 Share Posted November 9, 2021 1 hour ago, wezlo said: The color picker delay is VERY frustrating. I'm sorry Monterey is triggering this for you all, I hope you're able to fix it without much trouble. Have you tried the 1.10.5 beta for Photo, which is supposed to fix this problem on Monterey? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Andrew Buckle Posted November 11, 2021 Author Share Posted November 11, 2021 No, the colour picker is truly rubbish at the moment with monterey with the Beta 1.10.5 ... click it, it may respond, it may respond 5 minutes later, double click multiple times and no response ... it has to be said, changing the color via the fill / stroke fields in Affinity Photo is awful at times. Sometimes it is too responsive, sometimes it closes before you can even think, sometimes it just ignores you for ages and ages. I often just go off and have a coffee and then come back maybe time find the colour picker there. Not sure what the issue is but it is really unworkable. I often just use the swatches panel but that can be equally frustrating as the color picker often just fills the stroke when I want it to fill the fill and vica versa ... not a happy experience with it Quote Link to comment Share on other sites More sharing options...
nicolasbulb Posted November 18, 2021 Share Posted November 18, 2021 same here. I'm testing a new MacBookPro 16 M1Pro 16/16/1Tb on Monterey 12.0.1 and at first I thought it was a problem with my file server but I've made a comparison with my actual MacBookProRetina late2013 under osx Mojave 10.14.6 and my "old" computer with an Affinity Publisher file is faster on rendering. I don't know if I have to laugh yet but… well I have a month and a half to test this computer and I really hope this kind of nasty bugs will be resolved either within the Affinity apps and/or within osx Monterey. Did anyone tried 12.1beta? Quote Link to comment Share on other sites More sharing options...
Andrew Buckle Posted November 25, 2021 Author Share Posted November 25, 2021 Sadly, the fault now seems to be extending itself onto the Affinity Photo Beta 1.10.5.270 Get the spinning wheel for layers and quite a bit for the Affinity Photo Beta, seems to kick in when you create a lot of layers in Affinity Photo on the M1 Monterey. Making the beta nearly unusable as well so probably be back doing video tutorials on Photoshop etc soon enough or Affinity Designer until this is fixed. Is there a way to clear the Affinity Photo Beta data files, perhaps tons of junk in that. Likewise, always get the restore the recovery file option 50% of the time even after I have closed the files. Sometimes useful, sometimes just plain odd. Andrew Quote Link to comment Share on other sites More sharing options...
Andrew Buckle Posted November 25, 2021 Author Share Posted November 25, 2021 On 11/18/2021 at 10:00 AM, nicolasbulb said: same here. I'm testing a new MacBookPro 16 M1Pro 16/16/1Tb on Monterey 12.0.1 and at first I thought it was a problem with my file server but I've made a comparison with my actual MacBookProRetina late2013 under osx Mojave 10.14.6 and my "old" computer with an Affinity Publisher file is faster on rendering. I don't know if I have to laugh yet but… well I have a month and a half to test this computer and I really hope this kind of nasty bugs will be resolved either within the Affinity apps and/or within osx Monterey. Did anyone tried 12.1beta? Yes, worked fine for a while but now have the same problem with the beta as well. Really needs to be fixed as it makes the app totally hopeless to use. Quote Link to comment Share on other sites More sharing options...
Staff Leigh Posted November 29, 2021 Staff Share Posted November 29, 2021 On 11/25/2021 at 12:29 PM, Andrew Buckle said: Yes, worked fine for a while but now have the same problem with the beta as well. Really needs to be fixed as it makes the app totally hopeless to use. The latest beta build tried to improve the lag issue on macOS Monterey but our developers have stated that they're waiting on Apple to fix the underlying issue, which is currently out of our control, sorry. metawops 1 Quote Link to comment Share on other sites More sharing options...
nicolasbulb Posted November 30, 2021 Share Posted November 30, 2021 These insane OS updates are rendering crappy and unsteady situations. Mmh… let's see what's happening with the final upcoming 12.1 then… Quote Link to comment Share on other sites More sharing options...
metawops Posted December 7, 2021 Share Posted December 7, 2021 Very interesting. I'm on a new MBP 14" with an M1 Max and macOS Monterey 12.0.1 and AP 1.10.4 – no problems at all with the color picker or sluggishness. 🤞 Quote Link to comment Share on other sites More sharing options...
Kiandra Posted December 28, 2021 Share Posted December 28, 2021 Same sitiation with Affinity Designer. Even if I somply ned to fill ashape with colour the app goes into wheel of death for a solid 15 mins. Mac 12.1 Quote Link to comment Share on other sites More sharing options...
Staff Leigh Posted January 4, 2022 Staff Share Posted January 4, 2022 On 12/28/2021 at 12:33 PM, Kiandra said: Same sitiation with Affinity Designer. Even if I somply ned to fill ashape with colour the app goes into wheel of death for a solid 15 mins. Mac 12.1 Does it also happen with the latest beta too? Quote Link to comment Share on other sites More sharing options...
Andrew Buckle Posted January 6, 2022 Author Share Posted January 6, 2022 Sadly, Affinity Photo Beta as well as Affinity Photo are really hard to use on M1 Monterey, now seem to get the spinning wheel intermittently. Some days I don't see the spinning wheel and then other days when I am using the beta or the standard app, it appears all the time doing minor actions such as changing a stroke dash line style etc making the app virtually impossible to use. Not totally unusable but it will be great to see this fixed as it does cause a lot of drag in using the application Quote Link to comment Share on other sites More sharing options...
Staff Leigh Posted January 11, 2022 Staff Share Posted January 11, 2022 On 1/6/2022 at 11:25 AM, Andrew Buckle said: Sadly, Affinity Photo Beta as well as Affinity Photo are really hard to use on M1 Monterey, now seem to get the spinning wheel intermittently. Some days I don't see the spinning wheel and then other days when I am using the beta or the standard app, it appears all the time doing minor actions such as changing a stroke dash line style etc making the app virtually impossible to use. Not totally unusable but it will be great to see this fixed as it does cause a lot of drag in using the application I'm sorry to learn that the beta made no difference. I use a MacBook Air M1 and haven't encountered similar issues but can you try the two suggestions from this post to see if that improves things: Quote Link to comment Share on other sites More sharing options...
Andrew Buckle Posted January 17, 2022 Author Share Posted January 17, 2022 My RAM Usage etc My M1 is only 8GB as well, should have gone for the 16GB model but that was a mistake !! Quote Link to comment Share on other sites More sharing options...
Staff Leigh Posted January 18, 2022 Staff Share Posted January 18, 2022 Did you notice an improvement with Metal Compute disabled? Quote Link to comment Share on other sites More sharing options...
Dean C Posted April 16, 2022 Share Posted April 16, 2022 (edited) Disabling the Metal preference seems to be a workaround for the frequent spinning pinwheel problem. It was becoming severe enough to render Affinity Photo almost unusable. I don't think it was this bad when I first installed it on this computer. I think the problem became noticeable after one or more macOS updates. Hopefully the developers are still working on this issue. Affinity Photo 1.10.5, Mac OS 12.3.1, MacBook Pro M1 Max. Edited April 16, 2022 by Dean C Quote Link to comment Share on other sites More sharing options...
Timothy Butler Posted April 18, 2022 Share Posted April 18, 2022 I wish we could hear something from Affinity on this. Even with Metal compute turned off, I'm still having a lot of freezes -- way worse than Affinity is on an older Intel Mac, despite the system generally running way faster. I love Affinity Photo, but I almost feel like I need to set it aside for now this has gotten so bad. I'd gladly see a paid upgrade for a fix, if the problem is Affinity isn't getting any upgrade revenue... Quote Link to comment Share on other sites More sharing options...
Staff Leigh Posted April 19, 2022 Staff Share Posted April 19, 2022 Pretty sure our developers are using the latest Macbooks with the M1 Max chips and i use a Macbook Air M1 and haven't noticed any issues. We're not aware of any specific issues but another user reported a similar issue but it resolved itself. Can you provide more information on this issue or a screen recording? I can then look into this further. Quote Link to comment Share on other sites More sharing options...
Andrew Buckle Posted April 22, 2022 Author Share Posted April 22, 2022 will try the metal turned off ... see if that makes any difference. Quote Link to comment Share on other sites More sharing options...
Staff Leigh Posted April 28, 2022 Staff Share Posted April 28, 2022 I have a bit of an update on this issue. If you're using Affinity Photo on a M1/M1 Pro/M1 Max Macbook/iMac or using a display that supports Extended Dynamic Range, can you try re-enabling Metal from Preferences > Performance from within the app and turn off Automatic Brightness in System Preferences > Displays and see if this stops the app from lagging/beach balling when in use. Let me know how you get on NotMyFault 1 Quote Link to comment Share on other sites More sharing options...
unitizer Posted May 11, 2022 Share Posted May 11, 2022 By "re-enabling Metal" you mean uncheck and then recheck that box? And the automatic brightness should be kept off permanently? I made these changes and will report back if they help with the spinning ball. Leigh 1 Quote Link to comment Share on other sites More sharing options...
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