farbenfeuer Posted October 28, 2021 Share Posted October 28, 2021 Ever since i upgraded to Monterey and downloaded the new Affinity Version i cannot export anything anymore in any Affinity App. Needless to say this is CATASTROPHIC. I essentially cannot do my work anymore! The rollback to the older version of affinity didnt change anything either and that means i would have to downgrade the OS, which would take forever! Quote iMac (Retina 5K, 27-inch, 2017), 4,2 GHz Intel Core i7, 64 GB 2400 MHz DDR4, Radeon Pro 580 8192 MB, ROG PG348Q Link to comment Share on other sites More sharing options...
lacerto Posted October 28, 2021 Share Posted October 28, 2021 9 minutes ago, farbenfeuer said: Ever since i upgraded to Monterey and downloaded the new Affinity Version Did you run the older version on Monterey or did you upgrade to Monterey, then updated the Affinity apps, and only then noticed the problem? (I'm asking because I happened to have 1.10.3 updated first and run without problems on Big Sur, then upgraded to Monterey, and I have not noticed problems so far; I have an M1 chip so that might have effect on this, too. Do you mean that PDF exports are broken, or also raster exports? Quote Link to comment Share on other sites More sharing options...
farbenfeuer Posted October 28, 2021 Author Share Posted October 28, 2021 I first upgraded the affinity suite, then updated to monterey, then tried downgrading the affinity suite to the version bevor. Cant export anything. The dialog pops up and i can set everything as usual, but as soon as i click export nothing happens. Quote iMac (Retina 5K, 27-inch, 2017), 4,2 GHz Intel Core i7, 64 GB 2400 MHz DDR4, Radeon Pro 580 8192 MB, ROG PG348Q Link to comment Share on other sites More sharing options...
lacerto Posted October 28, 2021 Share Posted October 28, 2021 15 minutes ago, farbenfeuer said: I first upgraded the affinity suite Did you run 1.10.3 on the old system (including exporting) before upgrading to Monterey? I am just trying to eliminate the effect of one or the other, since I did not have problems with 1.10.3 on Big Sur, but I have not found Monterey to cause problems with any of the apps that I have installed, either. When you export, can you see calculation of the estimated file size and information on whether anything will be rasterized? If you do, this might be related to some file privilege or save location problem -- when you click Export, do you get the dialog asking the save location? Or does the inactivity follow only after having specified the save location and starting the export? Do you have any problems "saving as" opened documents to locations where you are exporting? Quote Link to comment Share on other sites More sharing options...
farbenfeuer Posted October 28, 2021 Author Share Posted October 28, 2021 I dont think i tested exporting on before i also upgraded to monterey. Yes i can see the calculation of estimated file size Nothing happens after clicking export. The export dialog just disappears but where the dialogue for where to export the file to should appear, nothing happens. It doesn't freeze or anything either. Saving the affinity changes works fine, but doing "save as" doesnt work either. With your hint i tried setting up "full disc access" for affinity designer and it still wont export. Quote iMac (Retina 5K, 27-inch, 2017), 4,2 GHz Intel Core i7, 64 GB 2400 MHz DDR4, Radeon Pro 580 8192 MB, ROG PG348Q Link to comment Share on other sites More sharing options...
lacerto Posted October 29, 2021 Share Posted October 29, 2021 Do you experience these problems with any other apps? Do you mean that when you try to "save as" you do not get any dialog box at all, or that trying to save as to any location fails? If this is just an Affinity app issue, it might be that the app tries to access the "last used" location which is not available at the moment (e.g. network share or cloud drive), and therefore fails to display the dialog for specifying the location of file to be exprted or saved as... Btw, did you upgrade to Monterey from BigSur or from an earlier version? Quote Link to comment Share on other sites More sharing options...
farbenfeuer Posted October 29, 2021 Author Share Posted October 29, 2021 As i said - No Dialog box at all. And actually yes, other apps like PS seem to have the same problem. In PS just nothing happesn when clicking save. Export dialog stays open, but when i click Save, nothing happens. So im guessing this emphasizes it to be more of a OS problem, than Affinity. Do you have any idea what it could be? I upgraded from the last version of Big Sur. Quote iMac (Retina 5K, 27-inch, 2017), 4,2 GHz Intel Core i7, 64 GB 2400 MHz DDR4, Radeon Pro 580 8192 MB, ROG PG348Q Link to comment Share on other sites More sharing options...
farbenfeuer Posted October 29, 2021 Author Share Posted October 29, 2021 Ok this is actually weird: So i tested more apps to be sure and it seems like Affinity photo and Adobe Illustrator are fine whereas Designer, Publisher and Photoshop are not. So then im kinda clueless why that is... Edit: InDesign is fine too. So then i tried opening files i usually did in designer with photo and tried exporting, which seems to work fine. And google doesnt give me anything about this issue either. Kinda helpless here... Quote iMac (Retina 5K, 27-inch, 2017), 4,2 GHz Intel Core i7, 64 GB 2400 MHz DDR4, Radeon Pro 580 8192 MB, ROG PG348Q Link to comment Share on other sites More sharing options...
lacerto Posted October 29, 2021 Share Posted October 29, 2021 9 hours ago, farbenfeuer said: And google doesnt give me anything about this issue either. Kinda helpless here... Yes, I tried that too. There are instructions related to reverting default user access privileges using Terminal, but I would not go for it (other than as last resort). But this kind of qualitative behavior (app-dependent) is odd, unless it could somehow be related to "last accessed location" in different apps and that would be e.g. network share or a cloud drive. So I would probably check next that you have clear access to those kinds of addresses that you have previously used with Big Sur. Quote Link to comment Share on other sites More sharing options...
farbenfeuer Posted November 2, 2021 Author Share Posted November 2, 2021 I dont think its that. My network was reachable and besides that i pretty much always save on my disk in specific client folders. MIght have no choice but to rollback -.- Quote iMac (Retina 5K, 27-inch, 2017), 4,2 GHz Intel Core i7, 64 GB 2400 MHz DDR4, Radeon Pro 580 8192 MB, ROG PG348Q Link to comment Share on other sites More sharing options...
davehill Posted November 2, 2021 Share Posted November 2, 2021 I am having the same issue with Affinity Photo. Cannot Save, Save As or Export in any formats. Quote Link to comment Share on other sites More sharing options...
farbenfeuer Posted November 4, 2021 Author Share Posted November 4, 2021 So for everybody that has the same Problem: Apparently it has to do with external Monitors. For me, if i disable the monitor it works. Some seem to have success with resetting the SMC on mac. I didnt though. Quote iMac (Retina 5K, 27-inch, 2017), 4,2 GHz Intel Core i7, 64 GB 2400 MHz DDR4, Radeon Pro 580 8192 MB, ROG PG348Q Link to comment Share on other sites More sharing options...
Pike Fire Posted November 9, 2021 Share Posted November 9, 2021 This is killing me. Can't export or save anything. Beta doesn't help. C'mon, Affinity. Please fix this. I make a living using your program for work and I can't get my work done, now. Quote Link to comment Share on other sites More sharing options...
Jelle Posted November 22, 2021 Share Posted November 22, 2021 I'm having the same issue with 1.10.4 Affinity Designer and Monterey 12.0.1 Quote Link to comment Share on other sites More sharing options...
R C-R Posted November 22, 2021 Share Posted November 22, 2021 3 hours ago, Jelle said: I'm having the same issue with 1.10.4 Affinity Designer and Monterey 12.0.1 Have you tried the 1.10.5.1 beta? https://forum.affinity.serif.com/index.php?/topic/152500-affinity-designer-customer-beta-11051/ Quote All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
Pike Fire Posted November 23, 2021 Share Posted November 23, 2021 18 hours ago, R C-R said: Have you tried the 1.10.5.1 beta? https://forum.affinity.serif.com/index.php?/topic/152500-affinity-designer-customer-beta-11051/ Yes. Quote Link to comment Share on other sites More sharing options...
v_kyr Posted November 23, 2021 Share Posted November 23, 2021 See related on the Apple support pages ... Q: After upgrade to Monterey, "Save" and "Save As" don't work when Sidecar is being used (even without sidecar for man people) Adobe PS doesn't save files in MacOS Monterey (FIX) Can't Save-As in MSFT 365 with Monterey (... see answers there about external Monitor handlings & Security changes for apps) etc. Quote ☛ Affinity Designer 1.10.8 ◆ Affinity Photo 1.10.8 ◆ Affinity Publisher 1.10.8 ◆ OSX El Capitan ☛ Affinity V2.3 apps ◆ MacOS Sonoma 14.2 ◆ iPad OS 17.2 Link to comment Share on other sites More sharing options...
Jelle Posted December 1, 2021 Share Posted December 1, 2021 On 11/22/2021 at 7:48 PM, R C-R said: Have you tried the 1.10.5.1 beta? https://forum.affinity.serif.com/index.php?/topic/152500-affinity-designer-customer-beta-11051/ For me the beta works. It happens when I have two screens connected to my Mac. But the beta solves the issue for me Quote Link to comment Share on other sites More sharing options...
eff Posted December 1, 2021 Share Posted December 1, 2021 Same here. Affinity Publisher 1.10.4 (fresh installed on a new machine) Monterey 12.0.1 / MacBook M1 Pro 16mb / Export: shows you the file options panel, upon clicking export.. box vanishes.. then nothing. Save as Package: After Summary box, the next box pops up, but all black.. // Command "." does cancel the box / keyboard 'Enter' pops up the normal message asking that it needs an empty folder, etc. // So this one is functional, but just 'blacked out' @ Serif. A speedy fix is very much appreciated. Quote Link to comment Share on other sites More sharing options...
Pike Fire Posted December 1, 2021 Share Posted December 1, 2021 1 minute ago, eff said: Same here. Affinity Publisher 1.10.4 (fresh installed on a new machine) Monterey 12.0.1 / MacBook M1 Pro 16mb / Export: shows you the file options panel, upon clicking export.. box vanishes.. then nothing. Save as Package: After Summary box, the next box pops up, but all black.. // Command "." does cancel the box / keyboard 'Enter' pops up the normal message asking that it needs an empty folder, etc. // So this one is functional, but just 'blacked out' @ Serif. A speedy fix is very much appreciated. Yep! Welcome to my world. Quote Link to comment Share on other sites More sharing options...
eff Posted December 2, 2021 Share Posted December 2, 2021 (edited) Fix for "Export" and "Package" issue In Monterey, the culprit is your second monitor setting as Main Display Go to your Mac Preferences Displays / Display settings... Set your MacBook as default monitor. Set external monitor as Extended display This will bring Affinity back to normal Edited December 2, 2021 by eff Pike Fire 1 Quote Link to comment Share on other sites More sharing options...
paolo.limoncelli Posted December 8, 2021 Share Posted December 8, 2021 Hello! I've tried this but it is a "temporary" solution, I've lost the dialog again even in this configuration Also, I need my Cintiq to be Main Display... Any other trick/fix here? EDIT: Found... Beta 1.10.5 should mitigate Quote The white dog, making tools for artists, illustrators and doodlers Link to comment Share on other sites More sharing options...
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