Jump to content
You must now use your email address to sign in [click for more info] ×

Adding assets squishes them out of proper shape


Recommended Posts

If I put an asset into the asset panel they get squished out of shape.  They maintain that shape when dragging them back out.  

Hardware acceleration is turned off.  I'm on version 1.10.3 (just updated to it today actually, hadn't seen this with the previous version)

I am on Monterey, so not sure if that could be related to the bug either.  Otherwise I'm just on a 2019 MBP 16".

I can provide a file if needed but here's a video capture of exactly what it's doing.

Link to comment
Share on other sites

  • Staff

Hi @Chiyonosake013,

Many thanks for your report here and my apologies for the delayed response here!

I can confirm that I've been able to replicate this issue here, it appears to be related to having an object Pinned within a text frame, then when resizing the text frame, the object appears to use this scaling when adding the object as an Asset.

I am logging this as a bug with our developers now - I hope this helps :)

Please note -

I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time.

Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible.

Many thanks!

Link to comment
Share on other sites

18 minutes ago, Dan C said:

then when resizing the text frame

Resizing the frame, or rescaling it?

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

Link to comment
Share on other sites

  • Staff

Resizing using the regular transform handles, I couldn't replicate this using the 'scale' handle as that retains the text frames aspect ratio, and therefore the pinned object also.

Please see (around 0:55) - 

Please note -

I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time.

Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible.

Many thanks!

Link to comment
Share on other sites

8 hours ago, Dan C said:

Hi @Chiyonosake013,

Many thanks for your report here and my apologies for the delayed response here!

I can confirm that I've been able to replicate this issue here, it appears to be related to having an object Pinned within a text frame, then when resizing the text frame, the object appears to use this scaling when adding the object as an Asset.

I am logging this as a bug with our developers now - I hope this helps :)

Oh nice find!  Glad you were able to replicate it based on what I shared.  I hadn't even considered it being linked to changing the size of the text box.  And no worries on the few days in-between.  You all are busy.  I appreciate the quick response and helping make the software better.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.