Waky Posted October 27, 2021 Share Posted October 27, 2021 hello i don't find my product key to install my affinity plubischer in my new PC in y account i found onli PO number and EXE file... someone can help me??? Quote Link to comment Share on other sites More sharing options...
R C-R Posted October 27, 2021 Share Posted October 27, 2021 Did you buy the app from the Affinity Store or the Microsoft Store? You won't have a product key if you bought from Microsoft. Quote All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
Alfred Posted October 27, 2021 Share Posted October 27, 2021 59 minutes ago, R C-R said: You won't have a product key if you bought from Microsoft. The OP wouldn’t have an EXE (executable) file with a purchase from the Microsoft Store, which works rather like the Mac App Store: you log in to the store and install the product from there. R C-R 1 Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
Staff Dan C Posted October 28, 2021 Staff Share Posted October 28, 2021 Hi @Waky, Welcome to the Affinity Forums I can confirm the .EXE showing under your Affinity account is for a trial of Affinity Publisher, which is why you're not seeing a product key here. As mentioned above, it's very likely you purchased the app from the Microsoft Store, so you will need to login to your Microsoft Account and re-download the app from there. I hope this helps! Waky 1 Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
paulo Dekkers Posted November 4, 2021 Share Posted November 4, 2021 Is there a way to instal a version of Affinity designer on a new bussiness PC if you own a windows store licence of affinity from you personal computer? Or do I need te get a new licence for the new computer? Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted November 4, 2021 Staff Share Posted November 4, 2021 1 minute ago, paulo Dekkers said: Is there a way to instal a version of Affinity designer on a new bussiness PC if you own a windows store licence of affinity from you personal computer? Provided that the 'business PC' is personally owned or controlled by yourself, then you're able to install the Affinity app on this device with the license you have already purchased. To do this however, you will need to sign into the Windows Store using the account information that was used to originally purchase the application - unfortunately we cannot provide you with a product key from the Affinity Store for a Windows Store app purchase. I hope this clears things up! paulo Dekkers 1 Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
paulo Dekkers Posted November 4, 2021 Share Posted November 4, 2021 This PC is owned and under control of the company I work for. I cannot log in under my windows account in the windows store, so I will have to ask them to buy a license. thank you for you answer. Dan C 1 Quote Link to comment Share on other sites More sharing options...
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