Peter N Posted October 27, 2021 Share Posted October 27, 2021 I have experienced multiple crashes when using this new version, mostly in the Develop persona and when using tools in the details tab (noise reduction and detail refinement) This happens whether using a RAW image or a lower resolution JPEG transferred to the develop persona. 1.10.1 was working rather flwlessly...is it possible to revert? Quote Link to comment Share on other sites More sharing options...
Peter N Posted October 27, 2021 Author Share Posted October 27, 2021 I can also make the system crash simply by scrolling the mouse wheel to zoom in and out. DELL XPS 15 with NIVIDIA G Force graphics card. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted October 27, 2021 Share Posted October 27, 2021 You might try turning off the Hardware Acceleration (OpenCL) option under Preferences, Performance. That has helped some users. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Staff DWright Posted October 28, 2021 Staff Share Posted October 28, 2021 Hi @Peter N, Can you please provide us with more information on the type of RAW files you are working with the Nvidia driver version installed and the Windows build that you are running. Quote Link to comment Share on other sites More sharing options...
Peter N Posted October 28, 2021 Author Share Posted October 28, 2021 I'm using .CR3 RAW files from Canon EOS R5. NVIDIA GeForce GTX 1650 Version 471.35. I am just updating to NVIDIA driver 496.49 to see if that makes a difference. Switching off Hardware acceleration did the trick, but obviously that is not the final answer. Quote Link to comment Share on other sites More sharing options...
Peter N Posted October 28, 2021 Author Share Posted October 28, 2021 A further update: Switching off Hardware acceleration makes the program work, but the new NVIDIA driver 496.49 has "changed" the way the system works. Previously with NVIDIA 471.35 it would crash during sharpening or noise reduction when processing .CR3 files. Now with version 496.49 it no longer crashes during the develop phase, but when the Develop key is selected the normal develop dialog appears with the moving bar, but it just stays there and stays there, appearing to be doing it's thing...for several minutes, until I stop it with Ctrl+ Alt + Delete and use the task manager to stop the program. Reverting to switching off hardware acceleration, makes it work, but it is noticeably slower like that. ALSO the overlays brush in the develop persona is now behaving very strangely and drawing a straight line across the image, from an edge...it's possible to work around using the overlay erase tool, but this is a new issue since 1.10.3 Quote Link to comment Share on other sites More sharing options...
carl123 Posted October 28, 2021 Share Posted October 28, 2021 16 minutes ago, Peter N said: ALSO the overlays brush in the develop persona is now behaving very strangely and drawing a straight line across the image, from an edge.. Is that just with Hardware acceleration on or both on and off? Similar? Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time. Link to comment Share on other sites More sharing options...
Peter N Posted October 28, 2021 Author Share Posted October 28, 2021 This strange behaviour is seen both with the acceleration on and off. Quote Link to comment Share on other sites More sharing options...
Staff Pauls Posted October 28, 2021 Staff Share Posted October 28, 2021 if you have 2 graphics cards disabling the intergrated one via Device Manager would probably get things working. We're hoping to have a fix out soon. Quote Link to comment Share on other sites More sharing options...
AnaDia Posted October 28, 2021 Share Posted October 28, 2021 It looks like, deactivating the internal graphics card does the trick for me. Intel UHD Graphics 630 (deactivated) NVIDIA Quadro P2200 / driver version 472.39 (activated) OpenCL acceleration (activated) Windows 10 Pro / version 21H1 / build 19043.1320 After a very quick test, I can't see the overlay brush problem on my system. Quote Regarding my English, please be so kind to keep in mind, that I'm not a nativ speaker... Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted October 29, 2021 Staff Share Posted October 29, 2021 1.10.4 will be released today that addresses the problem of Screen and UI corruption (in 1.10.3) on some desktops. On the Affinity Store 1.10.4 builds should be available now and on the Mac App Store and Microsoft Store it will roll out worldwide over the next 24-48 hours, as normal. Please see this announcement post for the link for your particular application Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
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