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Problem developing Sony ARW files


Tim59

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Hi,

Apologies if I’m not reporting this in the correct place.
I have just downloaded the latest version of Affinity Photo. When I try to develop Sony ARW (RAW) files the screen effectively locks, with the circle indicating that development is taking place turning round and round indefinitely.

Any suggestions what the problem may be and how it can be corrected?
 

Tim

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Welcome to the Affinity forums @Tim59!

Are your graphic drivers up-to-date? If yes, deactivate Hardware Acceleration in Preferences > Performance and try again. If this was the solution, please tell the name of your graphic card.

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Windows 10 | i5-8500 CPU | Intel UHD 630 Graphics | 32 GB RAM | Latest Retail and Beta versions of complete Affinity range installed

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Hi @Joachim_L 

I deactivated Hardware Acceleration, and it  works fine now. Its also seems to have solved another problem: previously ARW files were opening in stages in the RAW processor, but now they open instantly. 

The drivers for the graphics card appear to be up to date. I've got an Intel(R) Iris(R) Xe Graphics, and an NVIDIA GeForce MX450.

Thanks very much for your help.

Tim.

Edited by Tim59
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