degtrv Posted October 26, 2021 Share Posted October 26, 2021 There's a delay when I use pen tool and pan an image using spacebar and my Wacom pen. It occurs after every clip. Never happened on previous versions. Quote Link to comment Share on other sites More sharing options...
degtrv Posted October 26, 2021 Author Share Posted October 26, 2021 I also experience a lot of interface hickups and freezes when using hot keys. Quote Link to comment Share on other sites More sharing options...
degtrv Posted October 26, 2021 Author Share Posted October 26, 2021 Overall performance is terrible. I'm running macOS Monterey and MB Pro 16 2019. Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted October 27, 2021 Staff Share Posted October 27, 2021 Hi @dgtrv, Sorry to hear you're having trouble! It would help to see a screen recording showing the issues you're referring to - could you please provide a quick recording showing the steps you're taking and the behaviour you're experiencing? If you're unsure how to take a screen recording, please check out our FAQ linked below - Can you also please navigate to Affinity Photo > Preferences > Performance and provide a screenshot of your settings here? Many thanks in advance Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
degtrv Posted October 27, 2021 Author Share Posted October 27, 2021 29 minutes ago, Dan C said: Hi @dgtrv, Sorry to hear you're having trouble! It would help to see a screen recording showing the issues you're referring to - could you please provide a quick recording showing the steps you're taking and the behaviour you're experiencing? If you're unsure how to take a screen recording, please check out our FAQ linked below - Can you also please navigate to Affinity Photo > Preferences > Performance and provide a screenshot of your settings here? Many thanks in advance Hi Dan! The issue seems to be gone for no reason. I did not restart my laptop or anything. AP Photo 1.10.3 works just fine now. Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted October 27, 2021 Staff Share Posted October 27, 2021 Thanks for letting me know, that's certainly strange behaviour but I'm glad to hear this seems to be working better for you! Please do keep us updated Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
degtrv Posted October 27, 2021 Author Share Posted October 27, 2021 43 minutes ago, Dan C said: Hi @dgtrv, Sorry to hear you're having trouble! It would help to see a screen recording showing the issues you're referring to - could you please provide a quick recording showing the steps you're taking and the behaviour you're experiencing? If you're unsure how to take a screen recording, please check out our FAQ linked below - Can you also please navigate to Affinity Photo > Preferences > Performance and provide a screenshot of your settings here? Many thanks in advance It started again. I have to wait 1-2 seconds before panning with spacebar, otherwise it lags. Запись экрана 2021-10-27 в 14.09.08.mov Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted October 29, 2021 Staff Share Posted October 29, 2021 I can confirm we've since released 1.10.4 which is designed to help improve issues such as the one being reported here. Please do download and install this version when possible and let me know if you experience the same behaviour. Many thanks once again Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
degtrv Posted October 30, 2021 Author Share Posted October 30, 2021 19 hours ago, Dan C said: I can confirm we've since released 1.10.4 which is designed to help improve issues such as the one being reported here. Please do download and install this version when possible and let me know if you experience the same behaviour. Many thanks once again Nothing changed with 1.10.4, hiccups and delays are still present. Affinity Photo now takes much more time to start up. Quote Link to comment Share on other sites More sharing options...
Ali Posted October 30, 2021 Share Posted October 30, 2021 7 minutes ago, dgtrv said: Affinity Photo now takes much more time to start up. Agreed - There are others reporting this, too. Quote Ali 🙂 Hobby photographer. Running Affinity Suite V2 on Windows 11 17" HP Envy i7 (8th Gen) & Windows 11 MS Surface Go 3 alongside MS365 (Insider Beta Channel). Link to comment Share on other sites More sharing options...
Staff Dan C Posted November 1, 2021 Staff Share Posted November 1, 2021 On 10/30/2021 at 12:31 PM, dgtrv said: Nothing changed with 1.10.4, hiccups and delays are still present. I'm sorry to hear this! On 10/27/2021 at 11:26 AM, Dan C said: Can you also please navigate to Affinity Photo > Preferences > Performance and provide a screenshot of your settings here? Many thanks in advance Can you do the above for me please? On 10/30/2021 at 12:31 PM, dgtrv said: Affinity Photo now takes much more time to start up. This is an issue we've been aware of since the release of Big Sur, as Apple changed how their security policies work when launching installed apps, more info can be found here - Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
degtrv Posted November 1, 2021 Author Share Posted November 1, 2021 1 hour ago, Dan C said: Can you do the above for me please? Quote Link to comment Share on other sites More sharing options...
RM f/g Posted November 1, 2021 Share Posted November 1, 2021 Could it have something to do with the ‘Double Click Distance’ in the Wacom pen settings? Moving that slider to the left made the use of the wacom pen a lot smoother for me. Quote Macbook Pro mid 2015, 16 GB, double barrel: MacOS Mojave + Affinity 1 (+ Adobe’s CS6)/ MacOS Monterey + Affinity 2 Link to comment Share on other sites More sharing options...
degtrv Posted November 1, 2021 Author Share Posted November 1, 2021 2 hours ago, RM f/g said: Could it have something to do with the ‘Double Click Distance’ in the Wacom pen settings? Moving that slider to the left made the use of the wacom pen a lot smoother for me. No, the same issue is still present with a mouse or trackpad and only started after 1.10.3 update. Quote Link to comment Share on other sites More sharing options...
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