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HD Acceleration Problems with new .3 update


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I'm having a lot of issues with HD acceleration with the new 1.10.3.1191 that I didn't have with prior 1.10 versions. I've tried newest driver, uninstalled old driver and installed clean (ver 496.13) but I'm still getting graphic artifacts, breakups and program lockups, had to resort to turning acceleration off. i7 7700, nVidia GTX1060, 32 Gb Ram on Windows 10 21h1

Desktop: AMD Ryzen 9 5900X, 32GB Ram, RTX 3070, LG 27" 4K 10Bit

Windows 11 22h2

Dell Laptop: i7 7700, 32GB Ram, GTX 1060, 16" 4K

Windows 10 22h2

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Hello everyone,

I had the same issue, altough i could not reproduce it after a clean reboot and resetting photo
by pressing CTRL while starting the application
.

Well, its back. I only get this when using unsharp-mask and clarity filters. I guess it depends on the performance lvl of the GPU.

image.png.4685dbafee2c5e1c64d3fbf5a82556bb.png

Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz
NVIDIA GeForce GTX 1080
Microsoft Windows 10 Pro

best regards,
r.

Edited by r0b_k
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1 hour ago, r0b_k said:

Hello everyone,

I had the same issue, altough i could not reproduce it after a clean reboot and resetting photo
by pressing CTRL while starting the application
.

Well, its back. I only get this when using unsharp-mask and clarity filters. I guess it depends on the performance lvl of the GPU.

image.png.4685dbafee2c5e1c64d3fbf5a82556bb.png

Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz
NVIDIA GeForce GTX 1080
Microsoft Windows 10 Pro

best regards,
r.

Yup looks familiar, I'm also getting it in the Develop persona.

Desktop: AMD Ryzen 9 5900X, 32GB Ram, RTX 3070, LG 27" 4K 10Bit

Windows 11 22h2

Dell Laptop: i7 7700, 32GB Ram, GTX 1060, 16" 4K

Windows 10 22h2

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13 minutes ago, Galm said:

I have a similar setup (gtx 1660 super; 32gb ram; i7 processor, win10), and just applied unsharp masks and clarity filters to a bunch of photos, with acceleration on, without any problems. Could it be the graphics card driver? I'm using the studio version, currently 472.12.

I've tried a few, including removing the driver and reinstalling a clean install of the latest version. I will check again to see if I tried that driver.

Desktop: AMD Ryzen 9 5900X, 32GB Ram, RTX 3070, LG 27" 4K 10Bit

Windows 11 22h2

Dell Laptop: i7 7700, 32GB Ram, GTX 1060, 16" 4K

Windows 10 22h2

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1 minute ago, Lee D said:

Thank to everyone for letting us know, it's been logged with the developers to investigate further as it does seem to be related to hardware acceleration. In the meantime if you disable it in Preferences > Performance you should be able to continue using the app. 

Yes, as soon as I disable acceleration the problems disappear.

Desktop: AMD Ryzen 9 5900X, 32GB Ram, RTX 3070, LG 27" 4K 10Bit

Windows 11 22h2

Dell Laptop: i7 7700, 32GB Ram, GTX 1060, 16" 4K

Windows 10 22h2

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2 hours ago, Galm said:

I have a similar setup (gtx 1660 super; 32gb ram; i7 processor, win10), and just applied unsharp masks and clarity filters to a bunch of photos, with acceleration on, without any problems. Could it be the graphics card driver? I'm using the studio version, currently 472.12.

I will try to update my driver tomorrow! - that could be the issue here.

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Exact same issue here.  NVidia GeForce GTX 1660 Ti  with GeForce Driver 496.49.  Release: 26/10/2021.  All current Windows 10 updates.  I reinstalled 1.10.1.1142 and all is well.

<EDIT> 

Updated to 1.10.3 and disabled hardware acceleration.  No problems.

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I don't get any crash with HA on. Whatever filter I use or any other task... no crash at all. And my specs are very similar to the ones mentioned above. 

nVidia Studio drivers 472.12

 

-- Window 11 - 32 gb - Intel I7 - 8700 - NVIDIA GeForce GTX 1060
-- iPad Pro 2020 - 12,9 - 256 gb - Apple Pencil 2 -- iPad 9th gen 256 gb - Apple Pencil 1
-- Macbook Air 15"

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17 hours ago, r0b_k said:

I will try to update my driver tomorrow! - that could be the issue here.

Didn't work :( I get the same glitches after a couple of minutes.

well lets see, maybe there will be a fix, or someone finds the reason for that...

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  • Staff

1.10.4 will be released today that addresses the problem of Screen and UI corruption (in 1.10.3) on some desktops.

On the Affinity Store 1.10.4 builds should be available now and on the Mac App Store and Microsoft Store it will roll out worldwide over the next 24-48 hours, as normal.

Please see this announcement post for the link for your particular application

Patrick Connor
Serif Europe Ltd

"There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self."  W. L. Sheldon

 

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19 hours ago, Mesquito said:

1.10.4 appears to have corrected the issues that I was having with funky square boxes and pixilation under 1.10.3..  Thank you.

Me too, but I will have to do some more testing to confirm that it is totally gone. But it looks like it is!

Desktop: AMD Ryzen 9 5900X, 32GB Ram, RTX 3070, LG 27" 4K 10Bit

Windows 11 22h2

Dell Laptop: i7 7700, 32GB Ram, GTX 1060, 16" 4K

Windows 10 22h2

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I have been experiencing Affinity Photo hanging randomly since upgrading to version 1.10...

I am using a Dell XPS with an Nvidia 1080 GTX graphics card and Windows 10 pro 64 bit, with all drivers up to date.

Switching off the hardware acceleration 'cured' the problem, but I noticed that my system also has an integrated Intel UHD GPU and both were shown in the Preferences window. I have now disabled the integrated Intel GPU (via device manager) and use just the Nvidia card with hardware acceleration enabled, and so far haven't had any further issues.  It would seem that in my case there is a conflict between the two GPU's

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On 11/1/2021 at 10:14 AM, Andrew7D said:

I have been experiencing Affinity Photo hanging randomly since upgrading to version 1.10...

I am using a Dell XPS with an Nvidia 1080 GTX graphics card and Windows 10 pro 64 bit, with all drivers up to date.

Switching off the hardware acceleration 'cured' the problem, but I noticed that my system also has an integrated Intel UHD GPU and both were shown in the Preferences window. I have now disabled the integrated Intel GPU (via device manager) and use just the Nvidia card with hardware acceleration enabled, and so far haven't had any further issues.  It would seem that in my case there is a conflict between the two GPU's

I think you are on to something here. I just upgraded my desktop setup which has no integrated GPU (with a RTX 3070) and everything runs flawless, my laptop on the other hand has an integrated GPU along with a GTX 1060 GPU and I see artifacts and hangs. It would be great if they could add a feature to choose which GPU's we would like to use. To be fair the newer .4 update is working much better on my laptop.

Desktop: AMD Ryzen 9 5900X, 32GB Ram, RTX 3070, LG 27" 4K 10Bit

Windows 11 22h2

Dell Laptop: i7 7700, 32GB Ram, GTX 1060, 16" 4K

Windows 10 22h2

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12 hours ago, Gregory St. Laurent said:

It would be great if they could add a feature to choose which GPU's we would like to use.

The Affinity applications provide some functionality like that, and Windows itself provides some more, I believe. Perhaps this FAQ article will help:

 

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

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12 hours ago, walt.farrell said:

The Affinity applications provide some functionality like that, and Windows itself provides some more, I believe. Perhaps this FAQ article will help:

 

Thank You! I will try this on my laptop. I didn't know there was this granular control over selection, I thought it was all or nothing

Desktop: AMD Ryzen 9 5900X, 32GB Ram, RTX 3070, LG 27" 4K 10Bit

Windows 11 22h2

Dell Laptop: i7 7700, 32GB Ram, GTX 1060, 16" 4K

Windows 10 22h2

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