BeauRX Posted October 25, 2021 Share Posted October 25, 2021 (edited) The aphoto file was created last night with 1.10.1(?) and saved. I updated to APh 1.10.3 this morning and loaded the file fine, but at first interaction APh repeatably crashes. The original JPG was from a GoPro. This does not happen on the 1.10.2.266 beta. Attached OS crash report (seems to have all the config info) debug log? (just popped up on terminal one point) aphoto file Let me know if you need further info. Thx HG Crash Report.txt HG APh Terminal dump.txt GP030010-4.afphoto Edited October 25, 2021 by BeauRX additional info about beta Quote Link to comment Share on other sites More sharing options...
BeauRX Posted October 25, 2021 Author Share Posted October 25, 2021 Actually if you try Merge Visible on the beta it crashes too. Quote Link to comment Share on other sites More sharing options...
Staff DWright Posted October 26, 2021 Staff Share Posted October 26, 2021 I have not been able to replicate this issue on my iMac can you please try turning off the Metal compute option in the Performance section of Affinity Photos Preferences and then change the display option from Metal to OpenGL Quote Link to comment Share on other sites More sharing options...
BeauRX Posted October 26, 2021 Author Share Posted October 26, 2021 The hang does not occur with the settings Display: OpenGL Hardware Acceleration: Enable Metal compute acceleration = unchecked There is also no hang with Display: Metal Hardware Acceleration: Enable Metal compute acceleration = unchecked I guess this is the first diagnostic check to run in the future for hangs/crashes. Quote Link to comment Share on other sites More sharing options...
BeauRX Posted October 26, 2021 Author Share Posted October 26, 2021 Since you cannot reproduce it, one other thing I did recently was delete the MAS version of Photo and buy/install from the Affinity Store. Not sure if there is some setup/config cross contamination? Quote Link to comment Share on other sites More sharing options...
Brad Brighton Posted October 26, 2021 Share Posted October 26, 2021 This is a more comprehensive bug. In my case, hangs and outright crashes are when I'm trying to apply noise reduction to Canon CR2 files in initial develop mode. It's practically unusable at the moment for me. (Big Sur 11.16 / Intel) Yes, turning off all the performance enhancements seems to avoid the crash. However, just turning off using the discrete GPU does NOT solve the issue; one must turn off Metal entirely. 😐 Affinity Photo_2021-10-26-124138_SpamBook2018-2.hang Quote https://bmb.photos | Focus: The unexpected, the abstract, the extreme on screen, paper, & other physical output. Tools: macOS (Primary: Ventura, MBP2018), Canon (Primary: 5D3), iPhone (Primary: 14PM), Nikon Film Scanners, Epson Printers Link to comment Share on other sites More sharing options...
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