Biaga Posted October 22, 2021 Share Posted October 22, 2021 Hi, I have a big problem while working in affinity designer. From time to time the "icon" of the layer disappears and while trying to click on it, the program crashes and after reopening some of the works disappear. Also there is no "save" option only "save a copy". Quote Link to comment Share on other sites More sharing options...
Biaga Posted October 22, 2021 Author Share Posted October 22, 2021 I work on Ipad Pro 12.9 2021 Quote Link to comment Share on other sites More sharing options...
Tony33 Posted October 22, 2021 Share Posted October 22, 2021 Hi I am new here, but I am working on a beta copy through TestFlight app, this problem is part of the new fix, you may have to talk to a staff member for timings etc. but beta one is very stable and smooth. the answer then is it is in the middle of getting fixed hope this helps i am not too hot on the save areas just yet Biaga 1 Quote Link to comment Share on other sites More sharing options...
Tony33 Posted October 22, 2021 Share Posted October 22, 2021 Just looked at the save issue, it opens the menu to save with or without history to iPad or iCloud then you can go back and do more work. so not too sure of your issue, sorry Biaga 1 Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted October 22, 2021 Share Posted October 22, 2021 2 hours ago, Biaga said: Also there is no "save" option only "save a copy". Please see the tutorial: https://affinity.serif.com/en-us/tutorials/designer/ipad/video/272724251/ Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.3, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.3 Link to comment Share on other sites More sharing options...
Biaga Posted October 22, 2021 Author Share Posted October 22, 2021 14 minutes ago, walt.farrell said: Please see the tutorial: https://affinity.serif.com/en-us/tutorials/designer/ipad/video/272724251/ Yes, I've seen this tutorial. The problem is that the app crashes and You can't predict it, so I want to save my new elements by clicking save in document menu but it's not there(as shown on a printscreen) Quote Link to comment Share on other sites More sharing options...
Biaga Posted October 22, 2021 Author Share Posted October 22, 2021 1 hour ago, Tony33 said: Hi I am new here, but I am working on a beta copy through TestFlight app, this problem is part of the new fix, you may have to talk to a staff member for timings etc. but beta one is very stable and smooth. the answer then is it is in the middle of getting fixed hope this helps i am not too hot on the save areas just yet Hi, thank You for Your reply. I would probably try the beta version but I'm not sure where I can download it. I bought affinity designer in apple app store. Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted October 22, 2021 Staff Share Posted October 22, 2021 I can confirm that our latest beta should address this issue, you can find the 'Testflight' link to access this beta in the below post - I hope this helps Quote Link to comment Share on other sites More sharing options...
Tony33 Posted October 22, 2021 Share Posted October 22, 2021 Hi I am an absolute novice on these issues, but when I was told of TestFlight etc, it took a couple of mins to sort out and work on Quote Link to comment Share on other sites More sharing options...
Biaga Posted October 22, 2021 Author Share Posted October 22, 2021 I've just installed the beta. My first impression is that one can't rotate the document - one can only zoom it. Should I unlock it somewhere? Quote Link to comment Share on other sites More sharing options...
Biaga Posted October 22, 2021 Author Share Posted October 22, 2021 18 minutes ago, Dan C said: I can confirm that our latest beta should address this issue, you can find the 'Testflight' link to access this beta in the below post - I hope this helps Thanks for help Dan C 1 Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted October 22, 2021 Staff Share Posted October 22, 2021 5 minutes ago, Biaga said: My first impression is that one can't rotate the document - one can only zoom it. Should I unlock it somewhere? You can unlock this in the Navigator Studio, as shown in the below recording RPReplay_Final1634906383.MP4 Biaga 1 Quote Link to comment Share on other sites More sharing options...
Biaga Posted October 22, 2021 Author Share Posted October 22, 2021 19 minutes ago, Dan C said: You can unlock this in the Navigator Studio, as shown in the below recording RPReplay_Final1634906383.MP4 6.69 MB · 0 downloads Thank You once more. Starting to test the beta Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted October 22, 2021 Share Posted October 22, 2021 2 hours ago, Biaga said: Yes, I've seen this tutorial. The problem is that the app crashes and You can't predict it, so I want to save my new elements by clicking save in document menu but it's not there(as shown on a printscreen) The tutorial shows you the different ways you can Save. For your case, back out to the home screen and you'll have Save. From the active document you only have Save As. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.3, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.3 Link to comment Share on other sites More sharing options...
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