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Product key


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@John Lamond

Welcome to the Serif Affinity forums.  These are NOT the forums for the Serif Legacy range of products, CommunityPlus, which can be found here.

However, I think the error code suggests that you are entering the wrong code for the product you have installed.  You say it is the key for PP X8; did you, by chance, actually install PP X9? PPX8 download links are available from here

Jeff

Win 10 Pro, i7 6700K, 32Gb RAM, NVidia GTX1660 Ti and Intel HD530 Graphics

Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus.  Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2.

iPad Pro (12.9") (iOS 17.4) running Affinity Photo and Designer version 1 and all three version 2 apps.

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  • 1 year later...
21 hours ago, Joanna7 said:

Does anyone know where I can get a Product Key for PhotoPlus X8......I'm reinstalling it but have lost my account details :(

Hi @Joanna7 I believe Serif has posted the answer here: 

 

Download a free manual for Publisher 2.4 from this forum - expanded 300-page PDF

My system: Affinity 2.4.0 for macOS Sonoma 14.4, MacBook Pro 14" (M1 Pro)

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21 hours ago, Joanna7 said:

Does anyone know where I can get a Product Key for PhotoPlus X8......I'm reinstalling it but have lost my account details :(

I’ve sent you a private message.

Alfred spacer.png
Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro
Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen)

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