Designer crashing when I'm dragging text hover 'curves' element in tree layer

[jln_brtn]

Dear Support,

You will find below my crash report. Hope you can fix that. ❤️ on you.

Best regards.

• What is your operating system and version (Windows 10, OSX Mojave, iOS 12 etc)?

Windows 10 & Designer in last version :

•    Is hardware acceleration (in Preferences > Performance) ON or OFF ? (and have you tried the other setting?)

ON

•    What happened for you (and what you expected to happen)

The app crashing when I move text hover 'curves' element (Courbes in French). Expected : not crashing.

•    Screenshots (very handy) or a screen capture/video.

 

Edited October 4, 2021 by jln_brtn

[SPaceBar]

Hi @jln_brtn Welcome to the Affinity forums!

Does this also happen with Hardware Acceleration off? I couldn't see your crash log, would you be able to attach it here please?

[jln_brtn]

Hi @SPaceBar,

1 - Yes this happened also with HA off

2 - I don't have crash report when the app is shutdown, not even when I start again (what you see on video is what have in real). Do we have procedure to catch this crash logs ?

[SPaceBar]

Hi @jln_brtn Here are the instructions on where to find your crash report.
 

 

 

[jln_brtn]

Hi @SPaceBar,

You will find bellow my dmp after the crash.

0bf23b69-4fc1-40cd-a276-34e84338b1c0.dmp

[SPaceBar]

Thank you @jln_brtn

[SPaceBar]

@jln_brtn Thanks for the crash log. We were unable to reproduce the issue from scratch. Could you upload the document here so we can take a closer look at it please? 

Is this happening for you on a specific document or any document when you do this?

[jln_brtn]

Hi @SPaceBar,

My file is in your Dropbox.

I tried on my other files, seams to be only on this file. No crash on the others.

[SPaceBar]

Thanks for the document @jln_brtn sorry for the delay in replying. I've haven't been able to reproduce the crash. I took a look at it on Windows and Mac.

Which version of Designer are you using?