0rAX0 Posted October 1, 2021 Share Posted October 1, 2021 I'm having this issue that's driving me nuts. Basically, I'm trying to export Artboards from my file and Designer just hangs when I try to click ANYWHERE insidethe export panel . I can switch to the Assets tab etc, but if I click inside, it will hang. I tried pulling the file from the network drive and onto the desktop, same issue. The file is around 108Mb, tried a new file and it doesn't happen. Closed the program and reopened and it worked the first time, then the problem came back. There is a crashhandler_something.exe process with it, so it's basically crashing and not responding to clicks anymore. Please help, I really need this to work for me right now. Quote Link to comment Share on other sites More sharing options...
SPaceBar Posted October 4, 2021 Share Posted October 4, 2021 Hi @0rAX0 Sorry to hear you are experiencing crashing. Could you upload your document here please so we can take a look? Quote Link to comment Share on other sites More sharing options...
0rAX0 Posted October 9, 2021 Author Share Posted October 9, 2021 File uploaded Quote Link to comment Share on other sites More sharing options...
SPaceBar Posted October 18, 2021 Share Posted October 18, 2021 Hi @0rAX0 Thanks for the file, sorry for the delay in replying to you. I haven't been able to reproduce the crash on Windows or Mac. Would you be able to upload a video of the issue and also a crash report please? Can you also tell me which version of Designer you are using please? 👍 Quote Link to comment Share on other sites More sharing options...
0rAX0 Posted October 27, 2021 Author Share Posted October 27, 2021 @SPaceBar Hello, it's okay it doesn't happen all the time. Here's how to replicate it (some steps may not be necessary): Open the file Make an export right away, or two. go back duplicate a screen and make something save now try to export what you made and it will most likely hang. If this doesn't break it I'll show you in a video, or please do tell how to export a crash report from a hanging Designer under Windows. Quote Link to comment Share on other sites More sharing options...
0rAX0 Posted November 24, 2021 Author Share Posted November 24, 2021 @SPaceBar have you been able to replicate the bug yet? Quote Link to comment Share on other sites More sharing options...
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