Filters not working properly

[Musa]

Hi guys,

I just downloaded affinity photo for windows a couple of days ago and everything seemed to be working fine until today when the filters do not seem to be responding as they should. I tried adding a noise filter on an image and everything looks good. but once i hit apply, there seems to be almost no change to the image. (was applying 33% noise but only looks like 2% or so gets added). Tried it as a live filter and had the same issue. Tried adding a gaussian blur destructively and once i hit the apply button, the screen goes blank. like turn to white. (for reference, i set my affinity photo background to white too so when i apply the photo layer also turns white. Everything seems to be working with adjustments but only the filters are the culprits so far. Everything seemed to be working fine before until today. Would appreciate any help you guys can give.

[Musa]

File uploaded incase it helps

1597804633_A.V20006.afphoto

[Lee D]

It may be that your layer structure and workflow are part of the issue. Non live filters are destructive and are applied directly to the selected pixel layer, to see their effect you need to be viewing your image at 100%. Looking at your layers, is there a reason you have so many duplicates of the Background layer as each one will overwrite the one below when they are enabled. This is why Live filters are better as not only can they be re-adjusted they can be clipped to a particular layer or be on their own.

As you're on Windows, open the apps Preferences > Performance and see if Hardware Acceleration (OpenCL) is enabled, if it is, turn if off and restart the app. As this can sometimes have an effect on how filters are rendered.

See the attached screenshot, this is how I would do the same type of adjustments using a combination of Live filters and Adjustment layers. The only thing missing is that I usually make one duplicate of the background layer at the beginning to work from, then I would turn off/disable the original.

[Musa]

Hi Lee D, 

Thank you for your response. I had the duplicates in there to show you how the layers look after applying the noise filter and the other one at the bottom was to show you how it looks in my computer after applying the blur filter to it and tried to label them as such. Not sure if its showing what i see on your system as well. Regarding my usual workflow, I usually duplicate the background layer, then work on the duplicate. Once the duplicate has some desired adjustment or filter, i then duplicate that and work on the new layer as a new base to apply another adjustment or filter. I usually do this while disabling all the other layers that i am not working on. This provides a way to go back in time to a specific point incase i reach a place where i am dissatisfied with my current edit. I have done this with no prior issues before on the affinity ipad version and most recently it was working well with the windows version until a day or so when it stopped working properly.

Regarding the hardware accelerator setting. I tried turning it off and the result was the blur filter is now applied well and the noise is also working but its not exactly applying the amount as seen prior to applying. What i mean is, for the noise, when i click on the filter, i can scroll to adjust the amount of noise i would like in the photo. Lets say i adjust it to 100% and can see what it will look like before applying. Once i apply, the image looks like it has maybe around 40-50% noise, but not as much as i had initially seen when i was adjusting the intensity(which was 100%). Don't know if im making sense.

Not sure if this problem is related with the performance of the computer, but i did create a couple of macros a couple of days ago which were working fine. the day it stopped working i had just added 1 new macro and a gradient layer preset, then i noticed the problem later.