My affinity photo uses the pattern layer to crash, please fix the bug

[lightlin]

My affinity photo uses the pattern layer to crash, please fix the bug

windows 10  Version  1909

CPU:Intel(R) Core(TM) i7-9700K 
RAM：32.0 GB

[lightlin]

3 minutes ago, lightlin said:

My affinity photo uses the pattern layer to crash, please fix the bug

windows 10  Version  1909

CPU:Intel(R) Core(TM) i7-9700K 
RAM：32.0 GB

Affinity photo version 1.10.1

Affinity photo version 1.10.1

[PeteMacca]

It might be caused by an ongoing issue that Affinity Photo has when Hardware Acceleration is enabled on some user's systems.

To see if you're affected, try disabling the Hardware Acceleration feature (Edit > Preferences > Performance).

Also, check to see if you're system has any 3rd party software which is known to cause trouble with Affinity Photo.

And let us know how you got on.

[i5963c]

This seems similar to some problems with pattern layers that were already reported some weeks ago. It looks as if they started to appear with the release of 1.10.0 and continue in the 1.10.1 release.

So far, based on my analysis and some more testing, combined with feedback from other users, it looks as if there might be 2 variants of the crashes:

• With hardware acceleration ON, the crashes seems to occur only with documents with the CMYK color model. 
• With hardware acceleration OFF, the crashes also happen with all the other color models (RGB-8/16 bit, Gray-6/16 bit, ...).

So, it seems that this is one of the few cases where the Affinity Photo application is more 'stable' with HA switched ON i.s.o. OFF...

From the video attached to the original message in this post, it looks like your document was created with the RGB/8 bit color model. To verify/confirm/deny the hypothesis formulated above w.r.t. the impact of hardware acceleration, can you please let us know whether you've deactivated HA or not?

Thanks.

[lightlin]

17 hours ago, PeteMacca said:

可能是由一个持续的问题,亲和力照片已启用硬件加速时对一些用户的系统。

看看你的影响,尝试禁用硬件加速特性(编辑>首选项>性能)。

同时,检查你是否系统有任何第三方软件会导致麻烦亲和力的照片。

让我们知道你上了。

I did not enable hardware acceleration

[lightlin]

15 hours ago, i5963c said:

这似乎是类似于一些问题已经报道的模式层几周前。 看起来好像他们与释放1.10.0开始出现并继续1.10.1版本。

到目前为止,根据我的分析和一些测试,结合来自其他用户的反馈,看来可能有2崩溃的变体:

• 与硬件加速,事故似乎只发生与文档CMYK颜色模型。
• 与硬件加速,事故也发生在其他颜色模型(RGB-8/16, Gray-6/16,…)。

看来,这是为数不多的情况下,亲和力照片应用程序更“稳定”时将启用HA i.s.o。了…

从视频附加到原始消息在这篇文章中,它看起来像你的文档是用RGB / 8位的色彩模型创建的。 验证/确认/拒绝上述假设制定w.r.t.硬件加速的影响,你能请让我们知道你是否已经释放哈?

谢谢。

I did not enable hardware acceleration

[Chris B]

There are some Pattern fixes in the macOS beta. We're just waiting on Windows now.

[i5963c]

On 9/27/2021 at 11:48 AM, Chris B said:

There are some Pattern fixes in the macOS beta. We're just waiting on Windows now.

Hi @Chris B,

Good to hear that fixes for Pattern layers are underway for Mac users. That doesn't solve the crashes on Windows of course, but hopefully the issues (and therefore the solutions) are similar on both platforms.

Please consider that, according to my tests, there might be 2 flavors of Pattern problems on Windows. Details have been reported in previous posts about this topic. I also summarized them in my message above.

 

Kind regards.