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Posted

Since updating to 10.1 the program silently closes whenever I try to add or delete new pages, or move pages around. I've tried reinstalling, going back to the previous version, unchecking the performance boost etc; all the suggestions I could find in the forum haven't worked. 
The only thing I could think of is that having embedded several pdf's to the document made it too big but it won't let me delete the pages, it just closes without a word. I have a deadline coming up so this is very worrying.
I've attached one of the four I'm trying to work on, as there isn't anything to screenshot.

Thanks in advance

Cassandra

tea.afpub

  • Staff
Posted

could you upload your crash reports folder here. It can be found  in this location "C:\Users\<YourUserName>\AppData\Roaming\Affinity\Publisher\1.0\CrashReports"

 

Spoiler

 

 

  • Staff
Posted

Hi @aka_zenko,

Looking at the crash reports, I assume this crash is specific to a certain document? If so can you upload it to the above link so we can have a go at reproducing it

Thanks

Serif Europe Ltd. - www.serif.com

Posted

Thank you,

Four documents were doing it, I attached the worst one to my original post.
I had a friend try the file on their own computer, with remote desktop I tried it out, all seemed fine. So, the issue seems to be local.
After reading around on the forum , I've taken to saving a new file each day I work on them.
There was a lot of discussion of the way the program saves creating a lot of risk for corruption after repeated saves. So, hopefully that will help.

tea.afpub

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