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Posted

I am able to crash AD w the following steps

1. Open design (included)

2. Select Pixel persona

3. Select paint brush tool

4. Touch paint brush to document

AD immediately disappears. From the iPad you can see that the app still seems to be alive/running in the background but when I select it it opens as if I’m opening it from scratch.

IOS = 14.8

thanks for your help.

john (magicknees)

OTM Copy.afdesign

  • Staff
Posted

Hi Magicknees,

Unfortunately I'm unable to reproduce this with your file - it is painting fine for me! I suspect it may be related to the Document's History (which isn't saved to the document by default). 

Would you be able to first try enabled 'Save History' when using Save a copy and attaching that file. Once you've done that if you go into the History Studio, tap the Studio Preferences button in the top right of it (just to the left of the pin icon) and select 'Clear History'. Once that has been cleared does the file stop crashing for you?

Posted
8 hours ago, Sean P said:

Hi Magicknees,

Unfortunately I'm unable to reproduce this with your file - it is painting fine for me! I suspect it may be related to the Document's History (which isn't saved to the document by default). 

Would you be able to first try enabled 'Save History' when using Save a copy and attaching that file. Once you've done that if you go into the History Studio, tap the Studio Preferences button in the top right of it (just to the left of the pin icon) and select 'Clear History'. Once that has been cleared does the file stop crashing for you?

AD did not crash after deleting the history.

I’ve included a new “OTM Copy 2” file with history included.

Thanks for your help.

 

OTM Copy 2.afdesign

  • Staff
Posted

Thank you for that! I've reproduced that here and will get it passed on to development. Glad the Clear History workaround has done the trick on getting you going again!

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