DaKillaB Posted September 21, 2021 Posted September 21, 2021 Purchased Photo, Designer and Publisher on 24 April directly from Serif store. Shows as registered in my account. However, they do not appear in my downloads & keys page. I also have no record of email or invoice as mentioned in installation guides. All I have are the product keys which came in the email for the trial versions. Quote
Staff StevenS Posted September 22, 2021 Staff Posted September 22, 2021 Hi @DaKillaB, welcome to the Affinity forum. Whilst you have registered the apps to your Affinity Store account, the purchases themselves were made through the Microsoft Store (see image below). As the purchase was made through the Microsoft Store it is tied to you Microsoft Store account/ID, and will also not require a Product Key. If you need to install it again, run the Microsoft Store ensuring that you are signed in with the same account/credentials used to complete the purchase and the button which usually says "Buy" should instead say "Install", click on it to begin the installation of the program. Quote Any spelling or grammatical errors found in the above post are deliberate and included to boost the self-esteem of those who spot them.
DaKillaB Posted September 24, 2021 Author Posted September 24, 2021 I successfully installed and launched Photo from the Microsoft Store per the advice. This answers my question and I appreciate the help. Quote
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