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Printing to a Canon printer - only prints on plain paper?


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Hi,

 

I'm new to Affinity and indeed new to Macs. I have great expectations of it because a much more experienced photographer friend finds it very good, and I was quite frustrated by Windows photo finishing software.

 

However I've been reading of limited printing options on this forum, which is worrying. My problem currently is I want to print using my Canon MG5450 printer, and in PSE when the print dialogue comes up I can select the paper type, quality , size etc. In Affinity I can't seem to alter anything and the only paper listed under Quality and Media is Media type - plain paper, and Quality - standard, although another dialogue offers "Fast printing" or "Fine printing", but both on plain paper. That is the case for all Profiles.The printer is listed as "Canon 5400 series" and the driver as 13.7.1.0

 

Does setting up the printer have to be done using ICC profiles? I don't have one for this printer and my usual Fotospeed paper, but I'd look for one if this is the answer. Or how else?

 

Thanks

 

Stuart

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Hi Stuart Ord,

Welcome to Affinity Forums :)

Leigh was referring to the TextEdit app (a different app that comes with OS X). Does the Print dialog offer the same options is both Affinity Photo and TextEdit?

You can find Text Edit in the Launchpad inside the "Other" folder.

 

post-59-0-56289000-1448028029_thumb.png

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Problem solved thanks to Canon's help phone line.

 

In case other Mac beginners find a similar problem, let me confess, it seems the problem was operator error. It was giving me the "problem" with all apps that could print, so it clearly was a system rather than an Affinity problem. We deleted the printer (again), reset the printing system (again), re-downloded and re-installed the driver (again), (I had been using the correct one), rebooted several times, swapped USB ports, swapped USB cable.... and suddenly it worked.

 

I think now either I'd missed the button at the bottom of the print screen "Show details", or more likely I'd tried it and hadn't spotted the procedure on the next screen. On the next screen, click the button "Affinity Photo" and there revealed are options on Layout, Colour Matching, Quality and Media, and others. Photo papers are selected in Quality and Media. It works!

 

Perhaps Serif might consider a better explanation of using the print dialoges in Help?

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