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News about the 1.10.1 crashes, maybe a clue for some cases


phoenixart

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Hi there,

I'm in the middle of doing some hardware change to my PC, and thus I momentarily removed one of my two 1080ti.
So, while at the moment working with one 1080ti only, I decided to give Affinity Photo 1.10.1 another try. To my surprise, it hasn't crashed yet.
I have the feeling that if I plug back my second 1080ti things my start breaking again.

Not sure whether this helps the devs in any way, but I thought to report this here just in case.

Best,
Piero

Piero Desopo

 

Direction, Design <http://phoenixart.com>

Photography <http://www.pierodesopo.com>

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After further testing, I can confirm that the crashes happen when two 1080ti are both active.

After I plugged back in the second GPU, I noticed that when I tried to open two documents, Affinity Photo was again closing with no warning.

Next, I simply disabled one GPU from the device manager

image.png.efa132172539aa076e21e94ab90a890b.png

And tried to open the two documents, which now I can open without issues.

Piero Desopo

 

Direction, Design <http://phoenixart.com>

Photography <http://www.pierodesopo.com>

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Upon further testing, I think the reason why disabling one GPU works is that Affinity Photo at that point doesn't use GPU acceleration at all.

I tested it on heavier files, and it feels slower than 1.9.2 with hardware acceleration.

So, long story short, I'm reverting to 1.9.2 once again.

I wish Affinity had an option like in Blender 3D to enable/disable GPUs

image.png.5dfb72386743ae52e6f095ff9c03963e.png

Piero Desopo

 

Direction, Design <http://phoenixart.com>

Photography <http://www.pierodesopo.com>

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  • Staff

Hey phoenixart,

We have no experience running two cards in SLI but we have had an iGPU, dGPU and eGPU all going at once without issue. Can you find a crah report we could look at?

Affinity Store version - Go to %AppData%\Affinity\Photo\1.0\CrashReports\reports

You can access the AppData folder by pressing the Windows key + R on your keyboard and then just type %AppData%

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Hello there,

I started to write this because I can't work the 1.10.x version.  Crash after crash since I've installed the 1.10.x version. If I disable the OpenGL function it's a bit better but still crashes.

My solution is that I've installed again 1.9.2 and at least this works like before. By the way it's the second time I've installed again the former version because of a new NVidia driver I gave version 1.10 another try but unfortunately again problems.

Regards, Jos

Windows 10, Nvidia GTX 1660, AMD 9 3900X, 32 GB

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11 hours ago, Chris B said:

Hey phoenixart,

We have no experience running two cards in SLI but we have had an iGPU, dGPU and eGPU all going at once without issue. Can you find a crah report we could look at?

Affinity Store version - Go to %AppData%\Affinity\Photo\1.0\CrashReports\reports

You can access the AppData folder by pressing the Windows key + R on your keyboard and then just type %AppData%

@Chris B

I'm not running the two 1080ti in SLI, the 3d render engines I use work better without SLI.

That said, I believe the crash report will look very similar to the others I posted in the other thread.

Anyway, I attached the latest in case it might be useful.

c894cb77-254c-4b8b-9010-2541c55d9592.dmp

Piero Desopo

 

Direction, Design <http://phoenixart.com>

Photography <http://www.pierodesopo.com>

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