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Colour shift in the display - white displays as pale yellow


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Help. Publisher on Windows is suddenly displaying all objects with a warm, yellow shift. It's so bad, that pure white appears like a 30% yellow. The artboard is pure white, so I know it's not my monitor. All I can imagine is that it's a colour profile issue that is forcing objects to display differently on screen.

If I make a white object (like my screenshot), it appears cream on screen, but if I print it to my laser printer, I get a blank page. Same thing if I export a PDF. My white object appears white. This means that white is still white, it's a representation on screen.

This screems colour profiles to me, but everything is set to factory defaults. It also doesn't matter if I use a CMYK, RGB or even Greyscale documents. They all display white as cream.

Yesterday, I registered my app/device on my Affinity account. Is it possible that registration has forced new settings into my app?

Screenshot 2021-09-17 151143.png

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The preferences dialog you show are for the entire application. Go to the Document's Colour tab in the Document's set up.

Mac Pro (Late 2013) Mac OS 12.7.4 
Affinity Designer 2.4.1 | Affinity Photo 2.4.1 | Affinity Publisher 2.4.1 | Beta versions as they appear.

I have never mastered color management, period, so I cannot help with that.

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Hi.

It's in every document I open - new and old.

It also doesn't matter what colour format I choose for the document... CMYK, RGB, or even Greyscale. The display is identical.

It even displays this creamy colour in my swatch palettes.

Even placed images get changed. (This example of a white bottle actually has a pure white background)

This problem is definitely global and not limited to a single document.

I'm attaching the document as well as the exported PDF which comes out fine.

 

Screenshot 2021-09-17 163744.png

Screenshot 2021-09-17 164038.png

Screenshot 2021-09-17 165126.png

Test.afpub Test.pdf

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Both look exactly alike, no yellow/cream colour cast.

I am on Mac OS 11.6

I use the bog standard monitor profile for Mac. 

Sorry but I don't know enough about Windows to help further.

Mac Pro (Late 2013) Mac OS 12.7.4 
Affinity Designer 2.4.1 | Affinity Photo 2.4.1 | Affinity Publisher 2.4.1 | Beta versions as they appear.

I have never mastered color management, period, so I cannot help with that.

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Possibly this will help:

 

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

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7 hours ago, Old Bruce said:

Both look exactly alike, no yellow/cream colour cast.

I only opened the Test.afpub one but I do not see any color cast in it either. I think the link to the topic @walt.farrell posted explains what is wrong & how to fix it.

All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
Affinity Photo 
1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

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On 9/17/2021 at 8:01 PM, walt.farrell said:

Possibly this will help:

 

Walt... you're a genius. Your answer sent me in the right direction.

I discovered this problem wasn't limited to Publisher - but involved displaying all imagery through Windows (Except for PDFs, go figure). It turns out that I only get this problem when I have a second monitor plugged in with the display setting on "Second Screen Only". I change it to Duplicate screen" and everything is fine. I'm guessing my Dell monitor is forcing an uneccessary colour display profile to be used.

So this turns out to be a Windows issue instead of a Publisher issue. This is new and has never happened before (I know, I use "Second Screen" every day at work)

Thank you everyone who helped me solve this puzzle.

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