adrm Posted September 12, 2021 Share Posted September 12, 2021 I have a .docx, converted from .epub. It opens fine in MS Word and saves without issues from there. It contains graphics and links. If placed into any new Publisher document, it will always cause a crash to desktop. Link to comment Share on other sites More sharing options...
walt.farrell Posted September 12, 2021 Share Posted September 12, 2021 Are you trying to Place the original converted version, or the version after you Saved in Word, @adrm? What version of Publisher? Can you share the .docx that is crashing Publisher? -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
adrm Posted September 12, 2021 Author Share Posted September 12, 2021 I tried placing both the original converted document and the version I saved from Word. I believe the original caused a crash immediately, while the Word saved one took marginally longer (1 second?) As the subject says, it's v1.10.2.1156 beta, which is the latest public beta, I believe. This is a public domain book from the Gutenberg Project, so I see no harm in sharing it. How to Get Married, Although a - Young Widow.docx Link to comment Share on other sites More sharing options...
MikeTO Posted September 12, 2021 Share Posted September 12, 2021 FWIW it crashes for me when placing, too. It would be interesting to open this in MS Word and to re-save it and then test it again to verify whether it's a valid Word file - it may have been exported from another app and be malformed. Publisher shouldn't crash regardless but it's worth checking. I don't have Word on my personal laptop so I can't check but when I opened it in Apple Pages I noted that the tables were malformed which makes me suspect this was exported from another app. Download a free manual for Publisher 2.4 from this forum - expanded 300-page PDF My system: Affinity 2.4.2 for macOS Sonoma 14.4.1, MacBook Pro 14" (M1 Pro) Link to comment Share on other sites More sharing options...
adrm Posted September 12, 2021 Author Share Posted September 12, 2021 I did test it in Word, and save it from there, without issues. It still makes Publisher keel over. Link to comment Share on other sites More sharing options...
walt.farrell Posted September 12, 2021 Share Posted September 12, 2021 The file you posted kills Publisher for me, too. I opened your file in LibreOffice and saved a copy, and that one works for me. So, LibreOffice has managed to do something differently than Word (or your conversion program) has done with the original. That may provide some information to help Serif in diagnosing the problem. How to Get Married, Although a - Young Widow-resaved.docx -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
MikeW Posted September 12, 2021 Share Posted September 12, 2021 FWIW, the OP's .docx does not crash APub 1.9.x release on Windows here. And yep, I know this is a beta thread. walt.farrell and Patrick Connor 2 Link to comment Share on other sites More sharing options...
walt.farrell Posted September 12, 2021 Share Posted September 12, 2021 Another good data point, @MikeW. Patrick Connor 1 -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Staff Jon P Posted September 13, 2021 Staff Share Posted September 13, 2021 Thanks for the report, I can reproduce this and have logged it walt.farrell 1 Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
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