bwackv Posted September 4, 2021 Share Posted September 4, 2021 "An error occurred while exporting to: ...." Affinity 1.10 Document size is 3240px x 21600px @72DPI but even when trying to export a much smaller slice to PSD, it gives the same error. Ideally i would be able to export this entire document. I've been working with the same file size for 2.5 years and have successfully exported before. I export to PSD for an animator to work with the creative suite. Screenshots and file attached. Time sensitive project so any help mucho appreciated! ic_drawn_01_1_dagi.afdesign Quote Link to comment Share on other sites More sharing options...
Staff Callum Posted September 4, 2021 Staff Share Posted September 4, 2021 Hi Bwackv, Welcome to the forums I can't seem to recreate this using your file does this issue occur with all files or just this one? Thanks C Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
bwackv Posted September 4, 2021 Author Share Posted September 4, 2021 Hi Callum, thanks for your reply. Good idea on trying another file. I can export other files to PSD (just tested). I created a new file and copy and pasted in the content, and I am still receiving the same error. Quote Link to comment Share on other sites More sharing options...
bwackv Posted September 4, 2021 Author Share Posted September 4, 2021 @Callum also, I can export to png just fine. just cannot export to PSD. You were able to export to PSD? I had a friend try it with this file and he also said he cannot export it to PSD. Quote Link to comment Share on other sites More sharing options...
Hangman Posted September 4, 2021 Share Posted September 4, 2021 @bwackv The error is being caused by the HSL Adjustment associated with these four layers, I've recreated them and all seems fine now. File attached, see if it now exports correctly for you without the error... ic_drawn_01_1_dagi_new.afdesign PaulEC 1 Quote Affinity Designer 2.2.1.2075 | Affinity Photo 2.2.1.2075 | Affinity Publisher 2.2.1.2075 Affinity Designer 2.3.0.2165 Beta | Affinity Photo 2.3.0.2165 Beta | Affinity Publisher 2.3.0.2165 Beta Affinity Designer 1.7.3 | Affinity Photo 1.7.3 | Affinity Publisher 1.10.6 MacBook Pro 16GB, macOS Monterey 12.6.8 Link to comment Share on other sites More sharing options...
PaulEC Posted September 4, 2021 Share Posted September 4, 2021 It seems to export OK if you set the pre-set to "PSD (Final Cut Pro X)" – I have no idea why! Quote Acer XC-895 : Core i5-10400 Hexa-core 2.90 GHz : 32GB RAM : Intel UHD Graphics 630 : Windows 10 Home Affinity Publisher 2 : Affinity Photo 2 : Affinity Designer 2 : (latest release versions) on desktop and iPad Link to comment Share on other sites More sharing options...
Komatös Posted September 4, 2021 Share Posted September 4, 2021 6 minutes ago, PaulEC said: It seems to export OK if you set the pre-set to "PSD (Final Cut Pro X)" – I have no idea why! With Hangman's corrections it works with all PSD export profiles. @Hangman How did you recognise the faulty setting levels? Quote AMD Ryzen 7 5700X | INTEL Arc A770 LE 16 GB | 32 GB DDR4 3200MHz | Windows 11 Pro 23H2 (22631.2715) Affinity Suite V 2.2.1 & Beta 2.3.0.2096 Better translations with: https://www.deepl.com/translator Need a system wide color picker? Try Microsoft's (New) Power Toys If you see a light at the end of the tunnel, it may be an oncoming train! Link to comment Share on other sites More sharing options...
PaulEC Posted September 4, 2021 Share Posted September 4, 2021 1 minute ago, Komatös said: With Hangman's corrections it works with all PSD export profiles. I discovered this before I saw Hangman's post. but I thought it was still worth posting in case it happens again with another file. It might be worth trying if it does, rather than having to post the file here and wait for someone to find the faulty settings! 🙂 Komatös 1 Quote Acer XC-895 : Core i5-10400 Hexa-core 2.90 GHz : 32GB RAM : Intel UHD Graphics 630 : Windows 10 Home Affinity Publisher 2 : Affinity Photo 2 : Affinity Designer 2 : (latest release versions) on desktop and iPad Link to comment Share on other sites More sharing options...
Hangman Posted September 4, 2021 Share Posted September 4, 2021 11 minutes ago, PaulEC said: It seems to export OK if you set the pre-set to "PSD (Final Cut Pro X)" – I have no idea why! @PaulEC That's because "PSD (Final Cut Pro X)" flattens the layer effects, i.e., you can no longer edit the HSL values if you open the file again (if that makes sense)... Exporting as PSD (preserve editability) or PSD (preserve accuracy) keeps the adjustment layers intact should they need further editing. Quote Affinity Designer 2.2.1.2075 | Affinity Photo 2.2.1.2075 | Affinity Publisher 2.2.1.2075 Affinity Designer 2.3.0.2165 Beta | Affinity Photo 2.3.0.2165 Beta | Affinity Publisher 2.3.0.2165 Beta Affinity Designer 1.7.3 | Affinity Photo 1.7.3 | Affinity Publisher 1.10.6 MacBook Pro 16GB, macOS Monterey 12.6.8 Link to comment Share on other sites More sharing options...
Hangman Posted September 4, 2021 Share Posted September 4, 2021 7 minutes ago, Komatös said: @Hangman How did you recognise the faulty setting levels? A bit of trial and error, I just went through rebuilding the file on a roughly layer by layer basis until the file error occurred on PSD export. My best guess is that taking the source red layer (without any HSL adjustment), adjusting the HSL values once then duplicating the already adjusted layer and adjusting the HSL values again on that layer is the cause of the issue because duplicating the original layer that has no HSL adjustment and then applying the HSL adjustment once to achieve the blue/teal colur value seems to prevent the error... So basically applying HSL adjustments to create the blue/teal colour by duplicating an already HSL adjusted layer seems to cause the problem, so I'm guessing a possible bug but would need to test this theory out further to confirm this is inded the case. That's probably as clear as mud but hopefully it makes sense? Komatös 1 Quote Affinity Designer 2.2.1.2075 | Affinity Photo 2.2.1.2075 | Affinity Publisher 2.2.1.2075 Affinity Designer 2.3.0.2165 Beta | Affinity Photo 2.3.0.2165 Beta | Affinity Publisher 2.3.0.2165 Beta Affinity Designer 1.7.3 | Affinity Photo 1.7.3 | Affinity Publisher 1.10.6 MacBook Pro 16GB, macOS Monterey 12.6.8 Link to comment Share on other sites More sharing options...
PaulEC Posted September 4, 2021 Share Posted September 4, 2021 @HangmanI did wonder if it was just removing whatever was causing the problem. Obviously not ideal, but maybe better than nothing if you can't find the problem and need to get the job done quickly. Obviously your solution is much better – well done! Quote Acer XC-895 : Core i5-10400 Hexa-core 2.90 GHz : 32GB RAM : Intel UHD Graphics 630 : Windows 10 Home Affinity Publisher 2 : Affinity Photo 2 : Affinity Designer 2 : (latest release versions) on desktop and iPad Link to comment Share on other sites More sharing options...
bwackv Posted September 4, 2021 Author Share Posted September 4, 2021 Wow thanks for taking the time to solve this for me. I didn’t try the final cut export, only the other two. Should’ve! Good to know about the hsl error layers. I’m amazed you started going through layer by layer - there are so many and it’s so disorganized I never intended to animate the project, so I also feel for the person who has to manage my mess! Cheers. Quote Link to comment Share on other sites More sharing options...
jubarbie Posted June 5, 2022 Share Posted June 5, 2022 I just had the exact same issue, I could export to PSD for Final Cut but I was having the error dialog windows when I was trying using the other options. In my document I had a photo that I copy/pasted from Affinity Photo. This photo had some Adjustment Layers on top of if (Black and White and Recoloring). As soon as I rasterized this photo in Designer I was able to export without error. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.