Helen pothecary Posted August 30, 2021 Share Posted August 30, 2021 Spoiler Hello all, A couple of weeks ago my curves layer stopped working. I can place the dots, but cannot shift the line up or down. However, sometimes and suddenly it will do its own thing and give me a crazy “curve”. What is going on? I have just installed the latest version thinking this might “un knot” the problem. Any bright ideas? I am stuck in my editing flow. Thks so much helen Quote Link to comment Share on other sites More sharing options...
prophet Posted August 30, 2021 Share Posted August 30, 2021 11 minutes ago, Helen pothecary said: I can place the dots, but cannot shift the line up or down Unclear what you mean. I think we're going to need to see a video or screenshot at least. Quote Link to comment Share on other sites More sharing options...
Alfred Posted August 30, 2021 Share Posted August 30, 2021 40 minutes ago, Helen pothecary said: I can place the dots, but cannot shift the line up or down. Which tool(s) are you using? 40 minutes ago, Helen pothecary said: I have just installed the latest version Of which app, and on what platform (Mac or Windows)? Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.3.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
Helen pothecary Posted August 30, 2021 Author Share Posted August 30, 2021 3 hours ago, Alfred said: Which tool(s) are you using? Of which app, and on what platform (Mac or Windows)? I am using Windows 10 latest upgrade Quote Link to comment Share on other sites More sharing options...
Helen pothecary Posted August 30, 2021 Author Share Posted August 30, 2021 3 hours ago, Alfred said: Which tool(s) are you using? Of which app, and on what platform (Mac or Windows)? Sorry it seems my problem request has been posted in 2 halves. I am using curves in layers photo persona. I start by adding the spots where I wish to move the curve line, that works. However when I want to move the line upwards or downwards it freezes and does not respond. Sometimes it moves of its own accord in weird curve structures. What to do? Quote Link to comment Share on other sites More sharing options...
Helen pothecary Posted August 30, 2021 Author Share Posted August 30, 2021 Just now, Helen pothecary said: Sorry it seems my problem request has been posted in 2 halves. I am using curves in layers photo persona. I start by adding the spots where I wish to move the curve line, that works. However when I want to move the line upwards or downwards it freezes and does not respond. Sometimes it moves of its own accord in weird curve structures. What to do? I am using latest version of Windows 10 Quote Link to comment Share on other sites More sharing options...
prophet Posted August 30, 2021 Share Posted August 30, 2021 19 minutes ago, Helen pothecary said: I am using curves in layers photo persona. Still a little unclear. I think you mean you are using a Curves Adjustment layer in the Photo persona of Affinity Publisher. Is this correct? Quote Link to comment Share on other sites More sharing options...
Helen pothecary Posted August 31, 2021 Author Share Posted August 31, 2021 I have developed my photo, then go into the persona section to use layers. I am using Affinity Photo non destructive layer adjustments. player menu>new adjustment layer>curves adjustment as per p145 in the affinity workshop book. I hope this helps to clarify and thank you helen Quote Link to comment Share on other sites More sharing options...
firstdefence Posted August 31, 2021 Share Posted August 31, 2021 Hi @Helen pothecary, there has been a bit of confusion over your post because Affinity apps use Curves; also known as Paths in other apps, see the screenshot below. The magenta line that traces the nose is known as a Curve in Affinity, what you are using is a Curves adjustment layer, these are totally different things. So, to distinguish between them just add "adjustment layer" to your curves reference. Quote iMac 27" 2019 Somona 14.3.1, iMac 27" Affinity Designer, Photo & Publisher V1 & V2, Adobe, Inkscape, Vectorstyler, Blender, C4D, Sketchup + more... XP-Pen Artist-22E, - iPad Pro 12.9 (Please refrain from licking the screen while using this forum) Affinity Help - Affinity Desktop Tutorials - Feedback - FAQ - most asked questions Link to comment Share on other sites More sharing options...
Helen pothecary Posted August 31, 2021 Author Share Posted August 31, 2021 Thanks. Sorry for the confusion. I am just a beginner and only know about the “curve”layer in the adj.layers panel. however, this is the one which does not respond. There is a blank slanted line as per your screenshot where I add some dots indicating where I want to change the curve line. I then cannot move them, does not respond whereas sometimes and suddenly it will at its own accord form a strange curve line which is nothing like what I asked. I have been using the curve for a good 2 years without problem and then this happened before Windows 10 update and adding some more power to my computer by a specialist. So I can’t blame it on that. It seems a bug has crept in, how can I get this curve to move!? Thks for any advice helen Quote Link to comment Share on other sites More sharing options...
PaulEC Posted August 31, 2021 Share Posted August 31, 2021 Why and where are you adding the dots (and how many)? If you just click on the line (without adding any dots) can you move it then? A screen shot would help. Quote Acer XC-895 : Core i5-10400 Hexa-core 2.90 GHz : 32GB RAM : Intel UHD Graphics 630 : Windows 10 Home Affinity Publisher 2 : Affinity Photo 2 : Affinity Designer 2 : (latest release versions) on desktop and iPad Link to comment Share on other sites More sharing options...
Helen pothecary Posted August 31, 2021 Author Share Posted August 31, 2021 Hi there, Thks for your response. I use curves mainly to control and adjust the tones in an image. It gives me more control than using the level layer. Clicking the picker button activates the picker tool and when I move the mouse pointer over my image I can see a crosshair for instance in a shadow area which I want to lighten, I click on it and this will give me an adjustment point on the curve. When I then need further adjustments it should be possible to click on these created points to move them but this is where it does not respond. any idea? Thks so much helen Quote Link to comment Share on other sites More sharing options...
Hangman Posted August 31, 2021 Share Posted August 31, 2021 @Helen pothecary You mean you are unable to adjust the control points on the curve once created as per this video? Is there any chance you can make a short screen recording that shows this happening? Quote Affinity Designer 2.3.1.2217 | Affinity Photo 2.3.1.2217 | Affinity Publisher 2.3.1.2217 Affinity Designer Beta 2.4.0.2294 | Affinity Photo Beta 2.4.0.2294 | Affinity Publisher Beta 2.4.0.2294 Affinity Designer 1.7.3 | Affinity Photo 1.7.3 | Affinity Publisher 1.10.8 MacBook Pro 16GB, macOS Monterey 12.6.8 Link to comment Share on other sites More sharing options...
Helen pothecary Posted August 31, 2021 Author Share Posted August 31, 2021 Dear hangman, Thks for your reply and the video. Sorry I can’t send a video of how I use the curve because I don’t know how to do this! however, I use the curve very much like this video showed me! So at least that is a starting point. problems I encounter. At the very beginning of the video he pulls the curve up or down using a point, when I do this there is no in the main no response in any movement of the curve but sometimes there is a delayed reaction of about 7-10seconds when it decides to move, I can’t however correct this move if it has gone to far or not far enough…again there is sometimes a delay Or nothing happens. very frustrating! when I use the picker I can however move the curve by moving the haircross symbol on the image. What I can’t do is control the dots on the curve with the arrow. I hope this has explained my problem. your help and insight is very much appreciated as I am basically stuck without my curve layer thks helen Quote Link to comment Share on other sites More sharing options...
Ron P. Posted August 31, 2021 Share Posted August 31, 2021 Are you holding down the left mouse button when clicking on a node (what you're calling dots)? When you apply a node, hold down your left mouse button while dragging. This is the only reason I can think of, why you can't drag them. Quote Affinity Photo 2.3..; Affinity Designer 2.3..; Affinity Publisher 2.3..; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win10 Home Version:21H2, Build: 19044.1766: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s);32GB Ram, Nvidia GTX 3070, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD Link to comment Share on other sites More sharing options...
Hangman Posted August 31, 2021 Share Posted August 31, 2021 @Helen pothecary Do you have Hardware Acceleration enabled? Edit / Preferences / Performance? If not, I'm just wondering whether this might be the cause of the slow screen redraw you seem to be experiencing? This video shows how to enable it and the impact it has, though not specifically on a curves adjustment layer. The PC specific part starts at 4:50 in the video. It may be worth just double checking both with and without Hardware Acceleration enabled to see if there is any noticeable improvement... https://affinity.serif.com/en-gb/tutorials/photo/desktop/video/501733619/ Quote Affinity Designer 2.3.1.2217 | Affinity Photo 2.3.1.2217 | Affinity Publisher 2.3.1.2217 Affinity Designer Beta 2.4.0.2294 | Affinity Photo Beta 2.4.0.2294 | Affinity Publisher Beta 2.4.0.2294 Affinity Designer 1.7.3 | Affinity Photo 1.7.3 | Affinity Publisher 1.10.8 MacBook Pro 16GB, macOS Monterey 12.6.8 Link to comment Share on other sites More sharing options...
Helen pothecary Posted August 31, 2021 Author Share Posted August 31, 2021 Thanks for your reply and other video which is out of my depth however I can show this to someone in my camera club who might shine some light on it but this might take some days as he is on holiday. I thank you very much for all the info and I shall be in touch to let you know where I got to. cheers helen Quote Link to comment Share on other sites More sharing options...
Helen pothecary Posted August 31, 2021 Author Share Posted August 31, 2021 To Ron P thks for this comment, I wish it was this simple! I am following through some advice from Hangman to see if this route works! Thks very much helen Quote Link to comment Share on other sites More sharing options...
Hangman Posted August 31, 2021 Share Posted August 31, 2021 Hi Helen, In Affinity Photo if you just quickly go to the Edit menu and select Preferences right at the bottom it will bring up this dialogue window... Click on Performance Can you then just check to see whether or not Hardware Acceleration has a check mark in the box between the words Hardware Acceleration and Enable OpenCL compute acceleration? If not, can you click the box so it has a tick in it... you will be prompted to restart Affinity Photo. Once restarted see if you have the same issue with the curves adjustment layer taking ages to respond? Quote Affinity Designer 2.3.1.2217 | Affinity Photo 2.3.1.2217 | Affinity Publisher 2.3.1.2217 Affinity Designer Beta 2.4.0.2294 | Affinity Photo Beta 2.4.0.2294 | Affinity Publisher Beta 2.4.0.2294 Affinity Designer 1.7.3 | Affinity Photo 1.7.3 | Affinity Publisher 1.10.8 MacBook Pro 16GB, macOS Monterey 12.6.8 Link to comment Share on other sites More sharing options...
Helen pothecary Posted August 31, 2021 Author Share Posted August 31, 2021 To Hangman, Thks for this comprehensive explanation. I did what you said but still have the same sticky issue . I cannot move without having the same issue as explained. the only bit that was not ticked apart from the acceleration one, is dither gradients. Will this perhaps make a change or has this nothing to do with it? Thks so much helen Quote Link to comment Share on other sites More sharing options...
Hangman Posted August 31, 2021 Share Posted August 31, 2021 The Dither Gradients won't make any difference... so a couple of questions, is the image you are working on big in terms of file size? Is it an image you are able to upload, as in are you able to upload the Affinity Photo file you are having issue with so others can see if they experience similar issues? Are you now experiencing the issue on all images or just this specific image. You mentioned this only started happening recently. Also, are you able to let us know the specs of the PC you are working on which you can find by... Open Settings. Click on System. Click on About. Quote Affinity Designer 2.3.1.2217 | Affinity Photo 2.3.1.2217 | Affinity Publisher 2.3.1.2217 Affinity Designer Beta 2.4.0.2294 | Affinity Photo Beta 2.4.0.2294 | Affinity Publisher Beta 2.4.0.2294 Affinity Designer 1.7.3 | Affinity Photo 1.7.3 | Affinity Publisher 1.10.8 MacBook Pro 16GB, macOS Monterey 12.6.8 Link to comment Share on other sites More sharing options...
cgw Posted September 14, 2021 Share Posted September 14, 2021 Thanks for all your replies and suggestions to Helen's post. I am a fellow camera club member and will attempt to investigate her problem in depth in about 2 weeks time. Meanwhile, it has been been quite a complicated story. Initially she thought her problem was due to her HP laptop so it has just been upgraded to 16GB Ram and an SSD to replace a HDD. The laptop is much faster however her problem still persists so we've reverted back to 1.8.5 so she can at least process images. The problem with adjustments to a Curves Adjustment layer appears to start with updates 1.9.0 and continues into 1.10.1 and we've tried enabling/disabling OpenCL and various other things to no avail. I will be in a position in a couple of weeks time to follow up on suggestions and any ideas where to begin would be much appreciated! Thanks again for your patience and help, Chris W Helen's Laptop Windows 10 Pro 64-bit Intel Core i5 8265U @ 1.60GHz 53 °C Whiskey Lake 14nm Technology RAM 16.0GB Motherboard HP 8532 (U3E1) Generic PnP Monitor (1366x768@60Hz) Intel UHD Graphics 620 (HP) 931GB Western Digital WDC WDS100T2G0A-00JH30 (SATA (SSD)) 20 °C hp DVDRW GUE1N Realtek High Definition Audio Quote Link to comment Share on other sites More sharing options...
Lee Hunt Posted August 30, 2022 Share Posted August 30, 2022 Did Affinity ever solve this issue? I'm having the exact same problem! Is it possible to install an older version, I'm currently using 1.10.5.1342 Windows 64 bit. System is a desktop Intel i5 (6 Core) with 32GB RAM on a 1 TB SSD (MVME) on Windows 10 Pro 64 bit. Radeon RX 570 Series Display adapter Board: Gigabyte Technology Co., Ltd. B360 AORUS GAMING 3 WIFI-CF Lee Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted August 30, 2022 Share Posted August 30, 2022 10 minutes ago, Lee Hunt said: Is it possible to install an older version, I'm currently using 1.10.5.1342 Windows 64 bit. Welcome to the Serif Affinity forums. It is possible to install an older version, if and only if you purchased originally from Serif, not from the Microsoft Store. You would have to uninstall your current version of Affinity Photo, then download the version you want from https://affinity.store/update/windows/photo/1/ Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.3, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.3.1 Link to comment Share on other sites More sharing options...
Lee Hunt Posted August 30, 2022 Share Posted August 30, 2022 (edited) Walt, thank you for replying. I did an uninstall and complete reinstall of the CURRENT version and had the exact same problem. I was able to perform a screen record of the issue. During this example, I was left clicking on the curve line and smoothly attempting to move the line up and down. Watch the result! It seems to be a memory management issue in Windows version. I'm running 32GB of ram and have a 1TB NVME drive that is only 25% full! See follow up post below. screen capture 001.mp4 Edited August 30, 2022 by Lee Hunt added updated information. Quote Link to comment Share on other sites More sharing options...
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