Crash when opening using beta 1.10.2.1156 (and the last 2 previous versions)

[guesthollow]

I've had issues opening one of my .afpub files since version 1.10.0. I also had issues with 1.10.1, so I tried the beta. My file is still not opening. When I go to open it, Publisher crashes immediately (just disappears off my screen/closes). 

 

[Boldly Go Galaxy]

I am also having this issue. have you figured anything out? 

I'm on Windows

[Pauls]

Can you upload the file ?

[Jon P]

If the OP and anyone else in this thread want to upload the files that are crashing on open here we can take a look

Thanks

[guesthollow]

Thank you for taking a look! I just uploaded the file. 🙂

[Jon P]

Thanks, I think I might be able to send fixed versions of these files back, but a couple of files were uploaded to the above link and I don't want to send the wrong file back to the wrong person, so if anyone who uploaded could let me know what filename they used I can PM the (hopefully) fixed file back

[guesthollow]

My file is: geography-workbook-updated.pdf
🙂 Thanks for looking into this and for fixing things up! I'm very appreciative!! I'm curious what the issue was....was it a problem with my file or something to do with the new version or Publisher or? (No worries if you don't want to bother typing it all up!)
 

[Jon P]

I've sent you a PM @guesthollow that should have a (hopefully) fixed version of your file that will no longer crash on open.

The issue wasn't in your file, it's a bug on our end that manifests when loading certain files after upgrading the application

[guesthollow]

It's still not working and is crashing when I try to open the file. 🙂 

[Jon P]

Hmmm, it's not what other users have been experiencing then, can you please navigate to %AppData%\Roaming\Affinity\Publisher\1.0 (or 1.0 beta if you are using the beta to open it) and provide the crash reports generated after opening it? 

[guesthollow]

I sent you a PM with a link to the crash reports. 🙂 Thank you!!

[Jon P]

Do you mind just trying opening the file in the beta we released yesterday found here and letting me know if it still crashes there?

Thanks

[guesthollow]

Success! I was able to open it with no issues!! 😄 

[guesthollow]

Do you have a projected fix for the regular version of Publisher for this bug, yet? No worries if you aren't there, yet, but I'm just wondering when I can stop using the beta for this particular file that is having the issue. 🙂 

[Patrick Connor]

@guesthollow

 

We think that we will need to update the Affinity suite when macOS Monterey releases, so I would expect the Windows and Mac version of Affinity Publisher 1.10.2 will be live after we have made any changes needed for that (rather than patch twice in quick succession) So at least 3 weeks but perhaps not much longer than that. Thanks for your patience

[guesthollow]

Thank you so much for the approx. timeline! I really appreciate your team's hard work! 🙂