AiDon Posted August 29, 2021 Share Posted August 29, 2021 Hi, it seems as though the latest update still hasn’t updated the issue where the Serif Labs RAW processing engine doesn’t process the images. Quote Both PC’s Win 11 x64 System with Intuos Pen & Touch PC1 ASUS ROG Strix - AMD Ryzen 9 6900X CPU @ 3.3GHz. 32GB RAM- GPU 1: AMD Radeon integrated. GPU 2: NVIDIA RTX 3060, 6GB PC2 HP Pavilion - Intel® Core™ i7-7700HQ CPU @ 2.80GHz (8 CPUs), 16GB RAM - GPU 1: Intel HD Graphics 630, GPU 2: NVIDIA GTX1050, 4GBiPad (8th Gen) 2020 Link to comment Share on other sites More sharing options...
Staff Gabe Posted September 1, 2021 Staff Share Posted September 1, 2021 On 8/29/2021 at 1:08 AM, AiDon said: the latest update still hasn’t updated the issue where the Serif Labs RAW processing engine doesn’t process the images. Hi @AiDon, Have you previously reported this? Quote Link to comment Share on other sites More sharing options...
AiDon Posted September 1, 2021 Author Share Posted September 1, 2021 5 hours ago, Gabe said: Hi @AiDon, Have you previously reported this? Yes Gabe I reported it in the original 1.10 release, along with others I noticed. Obviously it isnt a real problem as we can still use the Apple RAW engine. Here is the original thread referring to a image from a Sony A6400 (uncompressed) but subsequently I found it affects CR2, CR3 and RAF as well as all the Sony RAW. Quote Both PC’s Win 11 x64 System with Intuos Pen & Touch PC1 ASUS ROG Strix - AMD Ryzen 9 6900X CPU @ 3.3GHz. 32GB RAM- GPU 1: AMD Radeon integrated. GPU 2: NVIDIA RTX 3060, 6GB PC2 HP Pavilion - Intel® Core™ i7-7700HQ CPU @ 2.80GHz (8 CPUs), 16GB RAM - GPU 1: Intel HD Graphics 630, GPU 2: NVIDIA GTX1050, 4GBiPad (8th Gen) 2020 Link to comment Share on other sites More sharing options...
Staff Gabe Posted September 2, 2021 Staff Share Posted September 2, 2021 I can't replicate it with some sample RAW files I grabbed. Any chance you can attach a few of your own samples? Also, what iPad model have you got? Quote Link to comment Share on other sites More sharing options...
AiDon Posted September 2, 2021 Author Share Posted September 2, 2021 Hi Gabe, It is a iPad (8th generation) Wi-Fi 128GB Model A2270. It doesn't matter what RAW file I use I still get the problem. I have attached a uncompressed Sony RAW image from a A6400. Don A6X00665.ARW Quote Both PC’s Win 11 x64 System with Intuos Pen & Touch PC1 ASUS ROG Strix - AMD Ryzen 9 6900X CPU @ 3.3GHz. 32GB RAM- GPU 1: AMD Radeon integrated. GPU 2: NVIDIA RTX 3060, 6GB PC2 HP Pavilion - Intel® Core™ i7-7700HQ CPU @ 2.80GHz (8 CPUs), 16GB RAM - GPU 1: Intel HD Graphics 630, GPU 2: NVIDIA GTX1050, 4GBiPad (8th Gen) 2020 Link to comment Share on other sites More sharing options...
Staff Gabe Posted September 3, 2021 Staff Share Posted September 3, 2021 It's still fine even with your file . I'll try and see if we have your iPad model around to try replicate it. Do you happen to have access to another iPad model at all? Quote Link to comment Share on other sites More sharing options...
DM1 Posted September 3, 2021 Share Posted September 3, 2021 42 minutes ago, Gabe said: I'll try and see if we have your iPad model around to try replicate it Working fine on my 10.5 pro but the sample supplied above is a different camera to sample pic in the original post? Quote M1 IPad Air 10.9/256GB lpadOS 17.1.1 Apple Pencil (2nd gen). Affinity Photo 1.10.5 Affinity Design 1.10.5 Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas. Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ Link to comment Share on other sites More sharing options...
AiDon Posted September 3, 2021 Author Share Posted September 3, 2021 Well you need to read the thread as I do not have an iPad Pro. And you will also note that it is not only the A73 in the original thread but all Canon, Fuji & Sony I have used. Quote Both PC’s Win 11 x64 System with Intuos Pen & Touch PC1 ASUS ROG Strix - AMD Ryzen 9 6900X CPU @ 3.3GHz. 32GB RAM- GPU 1: AMD Radeon integrated. GPU 2: NVIDIA RTX 3060, 6GB PC2 HP Pavilion - Intel® Core™ i7-7700HQ CPU @ 2.80GHz (8 CPUs), 16GB RAM - GPU 1: Intel HD Graphics 630, GPU 2: NVIDIA GTX1050, 4GBiPad (8th Gen) 2020 Link to comment Share on other sites More sharing options...
AiDon Posted September 3, 2021 Author Share Posted September 3, 2021 5 hours ago, Gabe said: It's still fine even with your file . I'll try and see if we have your iPad model around to try replicate it. Do you happen to have access to another iPad model at all? Sorry I don't have access to another iPad model. Quote Both PC’s Win 11 x64 System with Intuos Pen & Touch PC1 ASUS ROG Strix - AMD Ryzen 9 6900X CPU @ 3.3GHz. 32GB RAM- GPU 1: AMD Radeon integrated. GPU 2: NVIDIA RTX 3060, 6GB PC2 HP Pavilion - Intel® Core™ i7-7700HQ CPU @ 2.80GHz (8 CPUs), 16GB RAM - GPU 1: Intel HD Graphics 630, GPU 2: NVIDIA GTX1050, 4GBiPad (8th Gen) 2020 Link to comment Share on other sites More sharing options...
Alfred Posted September 3, 2021 Share Posted September 3, 2021 My iPad Air 2 yields the result reported by @AiDon when opening the sample ARW file posted to this thread. The Apple (Core Image RAW) engine works fine but the Serif Labs engine doesn’t. Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
Staff Gabe Posted September 6, 2021 Staff Share Posted September 6, 2021 Thanks @Alfred. We do have an Air 2 here and replicate the issue. Now logged. Alfred and AiDon 2 Quote Link to comment Share on other sites More sharing options...
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