myrrhine Posted August 26, 2021 Share Posted August 26, 2021 Hi , My mom have downloaded the last version of 3 affinity softwares 1.10.1 and she cannot open a file created on 1.9.3 version. Tried to downgrade AP on 1.9.3 on her mac ( mac OS catalina 10.15.7 )and it worked but when she upgraded on 1.10.1 on the same computer , AP crashed. Tried to open file with 2 other version of the software ( 2 differents mac ) on 1.10.1, no trouble. Can you help me .Here's the log report. Thxs BugPublisher.docx Quote Link to comment Share on other sites More sharing options...
Staff Pauls Posted August 26, 2021 Staff Share Posted August 26, 2021 On the computer you can open the file on - save a copy and hand that back to your mom. That version should then work. Quote Link to comment Share on other sites More sharing options...
myrrhine Posted August 26, 2021 Author Share Posted August 26, 2021 Hi Pauls, thxs for your answer. I already did this (save a copy on my computer and renamed it) but nothing changed. Only one file seems to be concerned, others document made with AP are fine. Quote Link to comment Share on other sites More sharing options...
Staff Pauls Posted August 26, 2021 Staff Share Posted August 26, 2021 can you attach that file? Quote Link to comment Share on other sites More sharing options...
myrrhine Posted August 27, 2021 Author Share Posted August 27, 2021 Hi, here's the document.EnseignesV1-Reenregistrement.afpub Pauls 1 Quote Link to comment Share on other sites More sharing options...
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