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Issue with Open from Cloud


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Hello,

I’m using iPad and Windows Designer at the same time. I keep my files in OneDrive so I don’t copy them between devices. Really often my file doesn’t sync from iPad to OneDrive (saving window gives me no information about any problems, then I check my OneDrive and the file is not updated) or is saved on iPad without any information that it changed its location. I can’t check if the file is still connected to the cloud. First time I saved and closed. I opened my PC and files were not updated.

Do you have similar issues?

I’d like to have something like progress bar of sync. Right now I saved the file, Designer showed me it’s done but in OneDrive I got the file after a few minutes.

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Hi @grzesek,

Welcome to the Affinity Forums :)

On 8/24/2021 at 7:15 AM, grzesek said:

Really often my file doesn’t sync from iPad to OneDrive (saving window gives me no information about any problems, then I check my OneDrive and the file is not updated)

I can confirm this is a known incompatibility between Affinity and OneDrive, and is logged with our developers - I'll be sure to 'bump' this report with your post here now!

On 8/24/2021 at 7:15 AM, grzesek said:

or is saved on iPad without any information that it changed its location.

What option are you using to save the document please? This isn't something I've had reported previously.

On 8/24/2021 at 7:15 AM, grzesek said:

I’d like to have something like progress bar of sync. Right now I saved the file, Designer showed me it’s done but in OneDrive I got the file after a few minutes.

This sync with OneDrive would need to be added by OneDrive AFAIK and is not something that Affinity can implement to my knowledge. The speed at which the file is updated will depend on your internet connection, amongst a few other variables and isn't controlled by Affinity.

I hope this helps!

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Sorry for late answer

On 8/25/2021 at 1:38 PM, Dan C said:

What option are you using to save the document please? This isn't something I've had reported previously.

I use save from document menu or main menu of Designer.
General I'd like to have option to save my files always in Cloud, not in iCloud :)

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On 8/30/2021 at 8:42 AM, grzesek said:

I use save from document menu or main menu of Designer.

No problem at all, thanks for confirming that for me! Using this 'Save' option should save a copy of the document in your default location which can be set in settings (but currently can only be set to either your iCloud folder or locally on your iPad).

Do you find the files are saving elsewhere when using this option, or are you simply wishing for this option to save to OneDrive by default? :)

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