Thomas_A Posted August 24, 2021 Share Posted August 24, 2021 Publisher crashes immediately upon opening existing files crash report ...a713.dmp is from Publisher v. 1.10.0.1127 the same problem persists with the latest beta version crash report ...3678.dmp is from Publisher BETA v. 1.10.0.1138 1f8bef8c-ae05-4fc1-9362-e78aad89a713.dmp 6b2f457d-8848-4b13-9468-75d5ed463678.dmp Quote Link to comment Share on other sites More sharing options...
Staff Pauls Posted August 24, 2021 Staff Share Posted August 24, 2021 We are currently investigating this issue - we think it is related to linked items. If you move the file to another (totally different) location does the file load. If it does save a copy and move it back ( al always make sure you keep the original safe too) Quote Link to comment Share on other sites More sharing options...
Thomas_A Posted August 25, 2021 Author Share Posted August 25, 2021 I have copied the file to the desktop but the crashing continues. By the way, it most likely is related to linked items - the files I try to open and then crash all have linked documents in them. This particular file (the one from the crash dumps) has two layers of linked documents (meaning it contains a linked file which by itself contains a linked file). Just out of curiosity I opened the middle tier file which only contains one linked file and this one opens normally. Quote Link to comment Share on other sites More sharing options...
Staff Pauls Posted August 25, 2021 Staff Share Posted August 25, 2021 could you upload one or some of the crashing files here please Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.