Jump to content
You must now use your email address to sign in [click for more info] ×

impossible to open a document after a cash app


Recommended Posts

I created a document on the Affinity Designer app but after a while it crashed and now it is unable to reopen the document ... The app says "Failed to load Unable to load the document" I see my work but cannot open it. my question is how i can retrieve the document?
(I can rename it, duplicating it does nothing, and saving it crashes the app)

Thank for your help

Edited by Basar
Link to comment
Share on other sites

  • Staff

Hi @Basar and Welcome to the Forums,

We are a bit limited to what we can do in situations like these.  You've already tried the duplicating trick, which is something we would normally suggest, as well as saving the file.

If you have access to a Mac desktop/laptop you can try the steps on this link and you may be able to recover the file.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.