0lily0 Posted August 15, 2021 Share Posted August 15, 2021 I was able to register Affinity Photo both on my iPad and my Mac. I was also able to register Affinity Designer on my iPad (haven't bought the Mac version yet). I'm not able to register Affinity Publisher on my Mac (MacBook Pro 16", running Big Sur). I uninstalled it and installed it again (from Mac App Store). Still the same error. It's the latest version 1.10.0. Any advice? Quote Link to comment Share on other sites More sharing options...
satchmo Posted August 18, 2021 Share Posted August 18, 2021 Hey, I'm having the same error code trying to register all my apps. Quote Link to comment Share on other sites More sharing options...
Staff DWright Posted August 19, 2021 Staff Share Posted August 19, 2021 This issue has been logged and is caused by the app being unable to find the hardware id of your Mac, if you close the app and re-launch it you will then be able to complete the registration. Quote Link to comment Share on other sites More sharing options...
0lily0 Posted August 19, 2021 Author Share Posted August 19, 2021 Thank you. I can confirm I was able to complete the registration today. Quote Link to comment Share on other sites More sharing options...
chloereflexo Posted July 5, 2022 Share Posted July 5, 2022 Hello! Just bought the 3 app...I could register Affinity Photo, but can't do it with Publisher and Designer??? Can someone help me with this message: "Erreur de serveur signalée (code 400.registration.complete:session-not-valid): Erreur inconnue 400.registration.complete:session-not-valid [trace: EROL7VKW4LGINWYLC]" Quote Link to comment Share on other sites More sharing options...
Staff Leigh Posted July 6, 2022 Staff Share Posted July 6, 2022 19 hours ago, chloereflexo said: Hello! Just bought the 3 app...I could register Affinity Photo, but can't do it with Publisher and Designer??? Can someone help me with this message: "Erreur de serveur signalée (code 400.registration.complete:session-not-valid): Erreur inconnue 400.registration.complete:session-not-valid [trace: EROL7VKW4LGINWYLC]" Have you tried Darren's solution above of closing the app and re-launching? Let me know how you get on. Quote Link to comment Share on other sites More sharing options...
chloereflexo Posted July 6, 2022 Share Posted July 6, 2022 Thank you but it still doesn't work...;o(!!!! Quote Link to comment Share on other sites More sharing options...
Staff Leigh Posted July 6, 2022 Staff Share Posted July 6, 2022 5 minutes ago, chloereflexo said: Thank you but it still doesn't work...;o(!!!! Thanks for trying. Which version of macOS and browser are you using? Quote Link to comment Share on other sites More sharing options...
chloereflexo Posted July 6, 2022 Share Posted July 6, 2022 Ok Yes now i succeed because i had Brave browser open with the photo affinity application registration! I closed it and it reopen the registration for publisher and designer Thank you for your help! Have a great day ;o) Leigh 1 Quote Link to comment Share on other sites More sharing options...
Staff Leigh Posted July 6, 2022 Staff Share Posted July 6, 2022 That's great to hear - thanks for letting me know. Quote Link to comment Share on other sites More sharing options...
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