Graphical issues in whole Affinity suite UI

[TimoJo]

Hey mates, 

i have a problem with the Affinity suite (Designer, Photo, Publisher). There are graphical issues (as seen in the video) and i tried a lot to fix it. unfortunately without success...
Also some UI elements disappear when hovering over them (e.g. the "File-Edit"-Header menu).

I have not yet found such a problem here in the forum.

I have these errors since version 1.9.
Installed is the latest version 1.10 (same problem).

PC components:
- AMD Ryzen 5 3600
- Gigabyte RTX2060 Super 8GB with latest nvidia Studio driver.
- 64 GB DDR 4 RAM

Windows is also up to date with 21H1 (Build 19043.1165).

This kind of errors I have unfortunately only in the Affinity suite with which I work very much. A reinstallation has unfortunately brought nothing.

Does anyone have any idea how these errors can come about? I'm running out of ideas....

graphical_issues.mov

Edited August 14, 2021 by TimoJo

[Komatös]

Maybe you have installed one of the third-party apps they listed here:

 

[TimoJo]

On 8/14/2021 at 6:39 PM, Komatös said:

Maybe you have installed one of the third-party apps they listed here:

 

thank you for the answer.
Unfortunately, it doesn't look like the problem is caused by any of the applications mentioned. I only installed the NVIDIA stuff from the list. Unfortunately, the result is the same if i do what is written there...

I forgot to mention: I have 3 displays on the rtx2060 super. If I remove 2 displays, it is also the same result.

Edited August 16, 2021 by TimoJo

[Komatös]

Ok, then try in one of the Affinity Apps with deactivated hardware acceleration. If it helps then deactivate in the other two too.

You'll find the hardware acceleration under Edit --> Preferences --> Performance.

[TimoJo]

also the same result 😐

The performance-settings:

Edited August 16, 2021 by TimoJo

[Komatös]

14 minutes ago, TimoJo said:

also the same result 😐

It's not nice. What if you deactivate the Intel GPU in the device manager?  

If that doesn't help either, it could be that Windows system components are damaged.
To find out, you should run sfc,
This works like this: Right-click on the Windows Start menu button. Open CMD (Administrator). Type sfc /scannow and confirm with enter.

Edited August 16, 2021 by Komatös
Wrong CPU named.

[TimoJo]

On 8/16/2021 at 12:39 PM, Komatös said:

It's not nice. What if you deactivate the Intel GPU in the device manager?  

If that doesn't help either, it could be that Windows system components are damaged.
To find out, you should run sfc,
This works like this: Right-click on the Windows Start menu button. Open CMD (Administrator). Type sfc /scannow and confirm with enter.

seems to work! i didn't even consider sfc! that's what a forum is great for. others have different views. thanks a lot

 

Poorly not the solution...

[TimoJo]

Unfortunately, this was only a short-lived success. The error is back...

[walt.farrell]

6 minutes ago, TimoJo said:

Unfortunately, this was only a short-lived success. The error is back...

Your issues (from the video you provided) really do look like you have Nahimic running (from the third-party software problems list).

Please check again. You may need to look for it in Windows Services, as it may not show up as installed software. If you're not familiar with doing that, click the Windows Start button, type Services, and click on the Services app that will be at the top of the results list.

[BuzzWick]

I Have had the same exact issue But it seems the suggestion to turn of the NAHIMIC service fixed my problem