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Posted

Welcome to the Serif Affinity forums, @Angela Grau.

Basically, you go to the same Store you purchased from, sign-in using the same credentials you used originally, and re-download and install from there. If that's not enough, please let us know where you purchased the application from, and which application you're asking about.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.3.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

Posted

Like Walt says but simpler: Just install and enter your key.

 

A little extra info: there's no online activation or hardware code or something to worry about.. This isn't Microsoft or Adobe..

Windows Desktop user

Posted
1 hour ago, Xzenor said:

Like Walt says but simpler: Just install and enter your key.

There is no product key if you bought from the Mac or Windows 10 store. For them, the store purchases are linked to your Apple ID or Windows user account, respectively.

All 3 1.10.8, & all 3 V2.6 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
A
ll 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

Posted
9 hours ago, R C-R said:

There is no product key if you bought from the Mac or Windows 10 store. For them, the store purchases are linked to your Apple ID or Windows user account, respectively.

You're correct if course. I forgot about those.

Windows Desktop user

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