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Posted

I don't know why HELP doesn't start anymore.

The windows event log gives me this type of error.

Applicazione: Publisher.exe
Versione framework: v4.0.30319
Descrizione: il processo è stato terminato a causa di un'eccezione non gestita.
Informazioni sull'eccezione: System.NullReferenceException
   in Serif.Affinity.UI.Studio.BrushGalleryManager.notificationService_BrushPropertyChanged(System.Object, Serif.Interop.Persona.Data.BrushPropertyChangedEventArgs)
   in Serif.Affinity.Services.NotificationService.Raise_BrushPropertyChanged(System.Object, Serif.Interop.Persona.Data.BrushPropertyChangedEventArgs)
   in Serif.Affinity.UI.Studio.BrushGalleryManager.interopService_ContentBindingsAdded(System.Object, Serif.Interop.Persona.WebSvcsContentBindingsAddedEventArgs)
   in Serif.Interop.Persona.Services.InteropService.OnWebSvcsContentBindingsAdded(Serif.Interop.Persona.NativeWrapper<Kernel::NonCounted<Kernel::Notification> >)
   in Serif.Interop.Persona.Services.InteropService.HandleNotification(Kernel.Counted<Kernel::Notification>*, Boolean)
   in Serif.Interop.Persona.Services.InteropService.OnNotify(Kernel.Counted<Kernel::Notification>*)
   in <Module>.GetNotificationDispatch.<lambda_2bcb078db99a2694ff26461d0eed393e>.()()(?GetNotificationDispatch@@$$FYA?AV?$function@$$A6AXXZ@std@@V?$Counted@VNotification@Kernel@@@Kernel@@@Z.__l2.<lambda_2bcb078db99a2694ff26461d0eed393e>*)
   in MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
   in System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
   in System.Windows.Application.RunDispatcher(System.Object)
   in System.Windows.Application.RunInternal(System.Windows.Window)
   in Publisher.Application.Main(System.String[])

Uninstalled and reinstalled several times by now I have lost hope.

Posted

Hello and welcome @giovixl to the forums.

Please try these steps: Press Windows key + R. Type in the field %appdata%\affinity\publisher and press enter.

Rename the 1.0 folder to e. g. 1.0_bkp. Now run publisher to see if it's working again. 

MAC mini M4 | MacOS Sequoia 15.3.1 | 16 GB RAM | 256 GB SSD 
AMD Ryzen 7 5700X | INTEL Arc A770 LE 16 GB  | 32 GB DDR4 3200MHz | Windows 11 Pro 24H2 (26100.3194)

Affinity Suite V 2.5.7 & Beta 2.6 (latest)
Interested in a free (selfhosted) PDF Solution? Have a look at Stirling PDF

Ferengi Acquisition Rule No. 49: “A deal is a deal is a deal.”

Posted

You are welcome.

MAC mini M4 | MacOS Sequoia 15.3.1 | 16 GB RAM | 256 GB SSD 
AMD Ryzen 7 5700X | INTEL Arc A770 LE 16 GB  | 32 GB DDR4 3200MHz | Windows 11 Pro 24H2 (26100.3194)

Affinity Suite V 2.5.7 & Beta 2.6 (latest)
Interested in a free (selfhosted) PDF Solution? Have a look at Stirling PDF

Ferengi Acquisition Rule No. 49: “A deal is a deal is a deal.”

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