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Posted

Hello, 
New to affinity photo and design.
Everything was working great then the update happened to 1.10 and my app will not open says something about crash but shuts of in seconds.

Any one having these issues or have some knowledge on how I can resolve this
I am working on a surface pro 6 
I tried to uninstall and same thing happened 
I purchased from the Microsoft store app

Any feedback is much appreciated 
Thanks,

  • Staff
Posted

Can you please try opening the app while holding the CTRL key down When the Clear User Data window appears, click Select All and then Clear.

If you do not have a keyboard attached please use the onscreen keyboard and click the CTRL until it is highlighted then start the app

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