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Posted

Saving in TIFF AP v 1.10.0 often do not save with thumbnails. 

PS: I just realized that when I Air drop on my Mac Book Pro  the dropped file shows the icon on the mac book...

Screen Shot 2021-08-11 at 10.52.03 AM.png

Screen Shot 2021-08-11 at 10.56.30 AM.png

Posted

SRG,   I have experienced the same thumbnail non-save problem since the 1.10 update, but only when I attempt to save the file in HDR format.  Jpeg and Gif work fine, however, I have yet to attempt a save in tiff format.   I'm using an iMac 27, 2020, 2,1 Big Sur 11.5.  

  • Staff
Posted

Hi both,

The thumbnail checbox in preferences only applies to native files (afphoto, afdesign, afpub). All other formats come with thumbnails (where supported). 

On 8/11/2021 at 3:56 PM, srg said:

when I Air drop on my Mac Book Pro  the dropped file shows the icon on the mac book

This sounds like a macOS issue more than anything. A file can't display a thumbnail if it's not there. So if one device shows it and one not, it's a local isolated issue. 

  • 5 months later...
Posted

I have this issue also on Mac desktop. In the screenshot, you can see a couple of older files with preview thumbnails and then two newer files with generic AD thumbnails.

Is there a setting I need to change? Or does anyone know if this has been reported as a bug elsewhere?

1377920435_ScreenShot2022-02-01at1_19_56PM.png.7fbe8b768f8eab02729a824889347763.png

UPDATE

I restarted my computer and now all my AD, APub, and APh files have preview thumbnails. Cheers

2019 MacBook Pro 16” | Affinity Designer 2 | Affinity Photo 2 | Affinity Publisher 2

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