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Posted

So I'm using Photo and resizing bitmaps to fit into a particular area of my 1024x1024 sized bitmap... while scaling my "pasted" bitmap, the app will go non-responsive and not recover.  I only have 3 layers...

Nvidia GFORCE 1060 3G, Windows 10 pro, 16G ram  Latest drivers (updated last week)

recovery requires killing via task manager

Posted

Hi, do you paste (via OS clipboard) from other apps, e.g. browser? There are older reports about issues with using this method.

As workaround, you could try to save all "bitmaps" into separate files first (e.g. png or tiff), and the use File>Place to put them into your document. When copying from browser, instead save from browser to file directly (preferred option). Otherwise you may use snipping tool or even Photo (New from Clipboard, then export as PNG).

Another hint: Sometimes you can simply recover from presumably hanging Photo by hitting ESC key once, if lucky this allows to save your work, but then you should end/ restart Photo to be on the safe side.

Mac mini M1 A2348 | MBP M3 

Windows 11 - AMD Ryzen 9 5900x - 32 GB RAM - Nvidia GTX 1080

LG34WK950U-W, calibrated to DCI-P3 with LG Calibration Studio / Spider 5 | Dell 27“ 4K

iPad Air Gen 5 (2022) A2589

Special interest into procedural texture filter, edit alpha channel, RGB/16 and RGB/32 color formats, stacking, finding root causes for misbehaving files, finding creative solutions for unsolvable tasks, finding bugs in Apps.

I use iPad screenshots and videos even in the Desktop section of the forum when I expect no relevant difference.

 

Posted

Sorry to hear you're having trouble here @Peter_Willard!

We certainly wouldn't expect the app to become unresponsive during this operation - can you please navigate to Edit > Preferences > Performance and provide a screenshot of your settings here for me?

Many thanks in advance :) 

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