Jump to content

Recommended Posts

Posted

Has anyone encountered this error message when trying to open pdf documents? It's happening in both Designer and Publisher and I have no idea what to do.

Everything is updated to the latest version but I just cannot get this file to open.
I've attached the file itself just in case that's any help - it's a dieline.

Thanks for any advice you can give!
Nicola

881010483_Screenshot2021-08-09at18_40_33.png.753b08a24a65969d967206107d6991ed.png

fefco 427_310x235x50.pdf

Posted

That PDF is broken.

If you Open it with Acrobat Reader it silently "fixes" the problems and opens it, and then prompts you to Save the document when you Close it.

If you Open it in PDF-XChange Editor you get this error message, which at least explains the issue:

image.png.f84f21d701b21360754dbf06320119da.png

 

Affinity is unable to handle this kind of error in a PDF file, and just tells you it can't parse it.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.3, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

Posted
8 minutes ago, David in Яuislip said:

AAArgghhh, beaten by

But you provided a version of the PDF that may work for the OP (depending on what had to be deleted to "fix" it in the applications that do so).

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.3, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

Posted
3 minutes ago, walt.farrell said:

depending on what had to be deleted to "fix" it in the applications that do so

Indeed, I guess we'll never know what's missing. I must admit that Chrome is my first port of call for fixing files that Affinity can't parse, it's especially good for svg's

Microsoft Windows 11 Home, Intel i7-1360P 2.20 GHz, 32 GB RAM, 1TB SSD, Intel Iris Xe
Affinity Photo - 24/05/20, Affinity Publisher - 06/12/20, KTM Superduke - 27/09/10

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.