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jude

Text layers disappear when some fonts for the psd file are missing.

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Hi, my name is Jude, I'm a front-end developer.

 

I tried opening the psd file received from my designer and the file contains some font that I haven't installed. Affinity Designer then said:

 

Some fonts for '01.index.psd' are missing. The document might not appear as you expect.

 
The following fonts are missing:
DFMingStd-W3
MicrosoftJhengHeiRegular
 
After pressing "OK", I found that all text layers didn't exist. When using Adobe Photoshop, even if I have not installed the extra fonts, I still can see the text layers and copy or change the contents.
 
Wish we can use Affinity Designer with the layer's information correct, at least. Thanks.

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We will be improving PSD import, including adding import customisation options to better handle these situations.


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The text should still show - but in Arial font, if the font is missing.. is it possible for you to send the PSD to support@seriflabs.com so we can fix? (All files sent here are confidential, and deleted once the problem is fixed).

 

In preferences, you can untick "Favour editable text" too - this will bring in text as pixel layers, so they will look perfect but be uneditable.

 

AndyS

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@Andy Somerfield

 

I saw the text layers, but it didn't show. The content was created in Chinese, if it shows in Arial font, I think it would be some square blocks with correct font color, but I saw nothing in the canvas.

 

Thanks.

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