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Posted

System information is included in the attached zip file.  Also includes the document I was working on and the related files as a designer package.

Steps to reproduce.  Open the designer document.  On Artboard 2 there is group called Map.  Expand that group and select the "Open Street Map" text box.  Adjust the opacity of the box and then click Save.  The Application just crashes, although it does appear to have saved the change to the opacity.

Designer.1.10.Crash.Info.zip

Posted

So I am able to reliably reproduce this on my system.  Basically, since upgrading to version 1.10, any time I "Save" after making a change causes the application to crash.  Note, this does not happen when "Exporting" to a different format, it is explicitly when clicking "Save".

Posted
On 8/7/2021 at 8:46 PM, pstrjds said:

Adjust the opacity of the box and then click Save. 

No crash for me no matter which way I change the opacity

15 minutes ago, pstrjds said:

Basically, since upgrading to version 1.10, any time I "Save" after making a change causes the application to crash.

Can't get it to crash no matter what changes I make to the document

 

Windows 8.1 Designer 1.10

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Posted

Well it might be related to OS/Graphics driver combo.  My Windows 10 also just updated and I noticed over the past couple days that I get a system freeze once in a while if watching a YouTube video.  So it very well may be isolated to my system.  I noticed your post says you are on Windows 8.1, so that could definitely be a difference.

Posted

Your crash dumps may point to the problem

You just have to wait until someone can analyse them

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Posted

Hi @pstrjds

Please try the Microsoft dotNET repair tool. If that does'nt help scan with sfc if there windows components that needs repaired

To do so make a right click on Windows start menu button. Chose command prompt (as administrator). Type sfc /scannow in the command windows.

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Posted

Hi pstrjds,

Thanks for the files and video. Like carl123 I also cannot reproduce this on my machine and unfortunately the crash reports isn't showing anything immediately obvious to me. However what I did notice was that in your video you aren't using a package file. With the package file you cannot save back into it so I can't so a straight File > Save. Even doing Save As doesn't fail, and neither does reloading that and doing File > Save.

Would it be possible for you to just attach the afdesign you're opening up please? As you've sent the package I should have all the other files I require!

Thanks.

Posted
32 minutes ago, Sean P said:

Hi pstrjds,

Thanks for the files and video. Like carl123 I also cannot reproduce this on my machine and unfortunately the crash reports isn't showing anything immediately obvious to me. However what I did notice was that in your video you aren't using a package file. With the package file you cannot save back into it so I can't so a straight File > Save. Even doing Save As doesn't fail, and neither does reloading that and doing File > Save.

Would it be possible for you to just attach the afdesign you're opening up please? As you've sent the package I should have all the other files I require!

Thanks.

2021.ElinPelin.A5.Flyer.afdesign

Posted
1 hour ago, Komatös said:

Hi @pstrjds

Please try the Microsoft dotNET repair tool. If that does'nt help scan with sfc if there windows components that needs repaired

To do so make a right click on Windows start menu button. Chose command prompt (as administrator). Type sfc /scannow in the command windows.

Looks like the SFC scan actually found some components that needed repair. Some were part of .Net, so maybe that will fix it.  Will keep you posted.

Posted
5 hours ago, pstrjds said:

Looks like the SFC scan actually found some components that needed repair. Some were part of .Net, so maybe that will fix it.  Will keep you posted.

Well since I did the SFC scan and it "fixed" some things, all seems to be okay.  I can no longer reproduce the error, so I think we can mark this as closed.  Must have been something with my system.

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