Jump to content

Recommended Posts

Posted

I have all Affitity suites up to 1.92 on my Windows desktop. Unfortunately, since updating Windows 10, I can download but not install Affinity updates. I get an error message "Failed to start. Side by side configuration is incorrect" I guess i need to turn off  Windows security, but I dont know how. Grateful for solution.

Posted

Welcome to the Serif Affinity Forums, @Peterbear. :)

Please see this FAQ post:

 

Alfred spacer.png
Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro
Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen)

Posted

Thank you for your response. Trying to download and install with a different browser had the same result. App downloaded but would not install. However, a did get a message saying that Microsoft had blocked the installation because of security reasons.

I guess I need to disable windows 10 security but i cant find out how to do so. Frustrating!

Posted

Right-click the downloaded installer file in a File Explorer window and choose ‘Properties’. There should be an ‘Unblock’ checkbox in the Properties dialog that opens up when you do this: put a tick in the checkbox and then press the ‘Apply’ button at the bottom of the dialog.

Alfred spacer.png
Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro
Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen)

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.