Peterbear Posted August 7, 2021 Posted August 7, 2021 I have all Affitity suites up to 1.92 on my Windows desktop. Unfortunately, since updating Windows 10, I can download but not install Affinity updates. I get an error message "Failed to start. Side by side configuration is incorrect" I guess i need to turn off Windows security, but I dont know how. Grateful for solution. Quote
Alfred Posted August 7, 2021 Posted August 7, 2021 Welcome to the Serif Affinity Forums, @Peterbear. Please see this FAQ post: Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen)
Peterbear Posted August 9, 2021 Author Posted August 9, 2021 Thank you for your response. Trying to download and install with a different browser had the same result. App downloaded but would not install. However, a did get a message saying that Microsoft had blocked the installation because of security reasons. I guess I need to disable windows 10 security but i cant find out how to do so. Frustrating! Quote
Alfred Posted August 9, 2021 Posted August 9, 2021 Right-click the downloaded installer file in a File Explorer window and choose ‘Properties’. There should be an ‘Unblock’ checkbox in the Properties dialog that opens up when you do this: put a tick in the checkbox and then press the ‘Apply’ button at the bottom of the dialog. Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen)
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