resunoiz Posted August 6, 2021 Share Posted August 6, 2021 Hi, installed affinity 1.10.1 and started editing a photo. added 5 points with a white brush in a new level, to simulate 5 led spots. grouped and rasterized: program crashed. happened 3 times consecutively, then had to switch back to previous version. Quote Link to comment Share on other sites More sharing options...
Ron P. Posted August 7, 2021 Share Posted August 7, 2021 Hi @resunoiz, Not much info to go on. I'm not able to replicate this, following your directions. 14 hours ago, resunoiz said: started editing a photo What type of photo, jpg, RAW, PNG, TIFF? 14 hours ago, resunoiz said: added 5 points with a white brush in a new level What brush were you using? It can make a difference. 14 hours ago, resunoiz said: grouped and rasterized Grouped just the new layer with white spots, or grouped it with your background layer, then rasterized? The common, seemingly routine now, thing to check is if Hardware Acceleration/OpenCL Compute is enabled. This is found in the Affinity Preferences>Performance. Is the problem just with one photo, or any random photo? Where is the file stored/located while working on it? On a local drive, network, or cloud? Serif recommends that documents be on a local harddrive while working on them. Affinity does not load the entire file into RAM, this is to help with performance. Are you using a tablet? IF so what one? Quote Affinity Photo 2.4..; Affinity Designer 2.4..; Affinity Publisher 2.4..; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win10 Home Version:21H2, Build: 19044.1766: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s);32GB Ram, Nvidia GTX 3070, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD Link to comment Share on other sites More sharing options...
resunoiz Posted August 9, 2021 Author Share Posted August 9, 2021 thank @Ron P. for your interest. Quote Not much info to go on. I'm not able to replicate this, following your directions. sorry! Quote What type of photo, jpg, RAW, PNG, TIFF? jpeg image, 1800x1600px Quote What brush were you using? It can make a difference. basic brushes, 128 px. Quote Grouped just the new layer with white spots, or grouped it with your background layer, then rasterized? made 55 "spots", grouped them 5, rasterized them in a new level without background in order to duplicate them as groups of 5 spots at same distance. Sorry I can't replicate it in videp...because when I try to move the second group, program crashes. Is a operation I've made thousand times in AF with previous version: use it to recreate/make more visible "spot light" on outdoor scenarios. Like this (the one I made with affinity uninstalling 1.10 and installing previous version) Quote The common, seemingly routine now, thing to check is if Hardware Acceleration/OpenCL Compute is enabled. This is found in the Affinity Preferences>Performance. Is the problem just with one photo, or any random photo? HA is on, as usual, in all affinity previous versions. made it on another pic, same issue. Quote Where is the file stored/located while working on it? On a local drive, network, or cloud? Serif recommends that documents be on a local harddrive while working on them. Affinity does not load the entire file into RAM, this is to help with performance. local hard drive, SSD. Make this work 5+ times a week from 3 years from now. Quote Are you using a tablet? IF so what one? desktop, win 10. Quote Link to comment Share on other sites More sharing options...
SPaceBar Posted August 9, 2021 Share Posted August 9, 2021 Hi @resunoiz Would you be able to upload the document you were working on so I could take a look please? You can upload it here if you don't want to share it publicly. Quote Link to comment Share on other sites More sharing options...
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